All Systems Operational
Streaming Platform Operational
Podcast   Operational
Live Streaming   Operational
Advertising Platform Operational
Ad Delivery   Operational
Tap Reporting   Operational
Tap UI   Operational
Tap Reporting - Inventory Availability Forecasting   Operational
Measurement Platform Operational
Data Collection Services   Operational
Webcast Metrics   Operational
Webcast Metrics Local   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Dear TritonDigital Customer,
We are performing scheduled maintenance to one of the Ad Delivery component.

This maintenance brings:
- Support new GDPR query params

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.
Best Regards,
Your Triton Digital Team
Posted on May 18, 18:41 UTC
Dear TritonDigital Customer,
We are performing scheduled maintenance to one of the Ad Delivery component.

This maintenance brings:
- Support new GDPR query params

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.
Best Regards,
Your Triton Digital Team
Posted on May 18, 18:42 UTC
Dear Triton Digital Customer,

At Triton Digital, we remain committed to transparency and to the protection of personal data. With the enforcement date of the European General Data Protection Regulation (GDPR) fast-approaching, we’ve been hard at work to ensure our compliance with the new law. To ensure that your personal data is only shared with the demand partners that you choose, we’ve added a new configuration setting, “Partner Activation”, within the Yield-Op SSP interface.

To prevent any disruption to the auction activity that you rely on through Yield-Op, the Partner Activation process must be completed before 5:00 PM UTC (10:00AM PDT / 1:00PM EDT / 6:00PM BST / 7:00PM CEST / 8:00PM EEST) on May 24, 2018. We strongly urge you to ensure that you access the Partner Activation page prior to this date.

In the event that you are unable to complete the Partner Activation process, auctions that would be held between DSPs for your available audio inventory will be suspended until you configure these settings appropriately.

Please do not hesitate to contact GDPR@tritondigital.com with any questions or concerns.
Posted on May 18, 18:33 UTC
Past Incidents
May 21, 2018

No incidents reported today.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018
Completed - The scheduled maintenance has been completed.
May 18, 18:35 UTC
Scheduled - Dear TritonDigital Customer,

The European General Data Protection Regulation (GDPR) is effective as of May 25, 2018. While this is a European regulation, it affects any business that has clients or operations in Europe, and it is widely recognized as an exemplary model of personal data protection for others to follow. Triton Digital is committed to transparent business practices and the protection of personal data, so we are adopting GDPR compliance practices with all of our clients, everywhere.

WHAT THIS MEANS FOR YOU

Under GDPR rules, Triton Digital is a data processor, and you (the publisher) are a data controller. Before Triton Digital can send your inventory (bid requests) to buyers or DSPs, you (the publisher) must explicitly activate each demand partner you wish to use. This is done in the Yield-Op Configuration page, and is a mandatory, one-time procedure for each demand partner.

Activation of a demand partner in Yield-Op means that that you (the publisher) agree to be responsible for obtaining consent from your listeners for them to receive targeted ads from that demand partner. The mechanism by which you obtain this consent is up to you.

WHEN

Yield-Op Partner Activation settings will be effective on Thursday, May 24th at 1:00PM EDT

WHAT TO DO

Log into Yield-Op and go to the Configuration page. Once there, activate each demand partner you wish to use by sliding the switch to the right. For more detailed instructions, see the "Partners Activation" section of the Yield-Op User Guide:
https://userguides.tritondigital.com/adv/yop/index.html?configuration.html#partners-activation

If you want Triton Digital to act on your behalf in activating the demand partners, please contact your Client Relations Manager or our support desk.
May 16, 15:57 UTC
Completed - The scheduled maintenance has been completed.
May 18, 18:35 UTC
Scheduled - Scheduled - Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.

The components impacted will be as follows:
- Ad Delivery – (No impact)
- Tap Reporting – (Temporary unavailable)
- Tap UI – (Temporary unavailable)

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your TritonDigitalTeam
Apr 10, 15:42 UTC
May 17, 2018
Completed - The scheduled maintenance has been completed.
May 17, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 16:00 UTC
Scheduled - A planned software release will take place on 2017-05-15 @12PM EDT to 2017-05-17 @4PM EDT

This release introduces the following enhancements and bug fixes:
- Improved monitoring metrics of ad impressions for optimization of ad delivery
- Enhancements to our programming templates to support limited insert-only scenarios (intended for webradios that don't have baked-in ads).
- Miscellaneous minor bug fixes and performance improvements

This release will be deployed to all of our streaming servers.

Streaming service will not be affected.
May 15, 15:08 UTC
May 16, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018
Completed - The scheduled maintenance has been completed.
May 11, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 12:00 UTC
Scheduled - A planned software release will take place on 2017-05-09 @8AM EDT to 2017-05-11 @4PM EDT

This release introduces the following enhancements and bug fixes:
- Improved monitoring metrics of ad impressions for optimization of ad delivery
- Enhancements to our programming templates to support limited insert-only scenarios (intended for webradios that don't have baked-in ads).
- Miscellaneous minor bug fixes and performance improvements

This release will be deployed to 10% of our streaming servers.

Streaming service will not be affected.
May 7, 18:10 UTC
Completed - The scheduled maintenance has been completed.
May 11, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 01:00 UTC
Scheduled - Dear TritonDigital Customer,
We are performing scheduled maintenance to one of the Ad Delivery component.

This maintenance brings:
- Podcast IAB v2 compliance

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.
Best Regards,
Your Triton Digital Team
May 4, 19:29 UTC
May 10, 2018
Completed - The scheduled maintenance has been completed.
May 10, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 01:00 UTC
Scheduled - Dear TritonDigital Customer,
We are performing scheduled maintenance to one of the Ad Delivery component.

This maintenance brings:
- Podcast IAB v2 compliance

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.
Best Regards,
Your Triton Digital Team
May 4, 19:28 UTC
May 9, 2018
Completed - The scheduled maintenance has been completed.
May 9, 15:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 15:02 UTC
Scheduled - A planned software release will take place on 2018-05-09 at 11 AM EDT

This update introduces the following features and enhancements:
- Yield-Op UI: New Configuration page for Publishers to activate any and all Demand Partner by which they agree to have their inventory bid on which include the cookie-sync activity.

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your TritonDigitalTeam
May 9, 14:07 UTC
May 8, 2018
Completed - The scheduled maintenance has been completed.
May 8, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 17:00 UTC
Scheduled - Dear Triton Digital Customer, an update to our cookie sync service will take place on 2018-05-08 at 1.00 PM ET.

This maintenance brings:
- Preparation work to enable Web Cookie-sync to be done based on publisher's enabled partners in Yield-Op


Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.

Best Regards,

Your Triton Digital Team
May 7, 20:40 UTC
May 7, 2018

No incidents reported.