Get webhook notifications whenever Triton Digital Platform Status creates an incident, updates an incident, resolves an incident or changes a component status.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 2024 - 04:00 UTC
Scheduled - A software release will take place between April 24th and May 10th 2024 Streaming delivery servers will be updated within the time window expected for scheduled maintenances under your SLA, unless we can re-route the traffic to other servers prior to the update.
This new release will introduce the following : - Minor bug fixes - New monitoring metrics - Support for new sweepers impressions to be reported in Tap Explore - Modifications to our probe system (monitoring and alerting)
This new release will be introduced on the following services: - Media Gateway (MG) - Media Relay (MR)
In order to minimize potential listener impacts, live streaming (MG) maintenances are spread over 3 or 4 deployment phases (one per night). The redundancy in place for our streaming services provides non impacting experience for most listeners. During a maintenance window, selected live streaming instances (MG) stop accepting new listeners and route all new listener traffic to alternate streaming instances. During this period, active sessions are kept alive for a minimum of 12 hours. Long-duration listener sessions (>12h) will get disconnected. The Media Relay (MR) maintenances are spread in 2 phases and could impact all listenership for a few seconds if the service can't recover the stream within the set buffer time. In such case, the system will failover on the second Media Relay automatically.
Our team will be monitoring the situation closely throughout the scheduled maintenance. If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.
Best Regards, Your Triton Digital Team
Apr 24, 202404:00 - May 10, 202408:00 UTC
Identified - Our team has applied a temporary work around which is allowing the Forecasting UI to function normally once again. A permanent fix is in development and will be applied as soon as possible. More information to come.
Apr 11, 2024 - 19:29 UTC
Investigating - We are currently investigating an issue where users may not be able to access our Forecasting tool, or results are slow to display. (https://forecasting.tritondigital.com) There is no data loss, more information will follow.
Apr 11, 2024 - 16:03 UTC
AMERICAS
Under Maintenance
90 days ago
100.0
% uptime
Today
East - Live Streaming Delivery
Under Maintenance
90 days ago
100.0
% uptime
Today
West - Live Streaming Delivery
Under Maintenance
90 days ago
100.0
% uptime
Today
Podcast Delivery
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
On-Demand Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Podcast Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Yield-Op Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Legacy Tap UI
Operational
90 days ago
100.0
% uptime
Today
TAP UI
Operational
90 days ago
100.0
% uptime
Today
Tap Reporting
Operational
90 days ago
100.0
% uptime
Today
Tap Reporting - Inventory Availability Forecasting
Operational
90 days ago
100.0
% uptime
Today
Tap Explore
Operational
90 days ago
100.0
% uptime
Today
Media Buying API
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Operational
90 days ago
100.0
% uptime
Today
Order Management System (OMS) Proxy
Operational
90 days ago
100.0
% uptime
Today
Yield-Op UI
Operational
90 days ago
100.0
% uptime
Today
Yield-Op Analytics Dashboard (Rill)
Operational
90 days ago
100.0
% uptime
Today
Yield-Op Scheduled Reports
Operational
90 days ago
100.0
% uptime
Today
3rd Party Trackers & Programmatic Impressions
Operational
90 days ago
100.0
% uptime
Today
Metrics API (Advertising + Measurement)
Operational
Completed -
The scheduled maintenance has been completed.
Apr 25, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 15:00 UTC
Scheduled -
The WCM2 API will be undergoing maintenance at 11am EST on April 25, 2024. The UI and API may be unavailable during this time.
Apr 23, 16:03 UTC
Completed -
The scheduled maintenance has been completed.
Apr 25, 15:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 13:00 UTC
Scheduled -
A maintenance of the login services will take place between 13:00 UTC and 15:00 UTC on April 25th, 2024.
No down time of the login services is expected for this maintenance. Users may continue to use Triton services normally.
Our team will be monitoring the situation closely throughout the scheduled maintenance. If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.
Best Regards, Your Triton Digital Team
Apr 23, 17:33 UTC
Apr 24, 2024
Unresolved incident: Live Streaming - Maintenance.
Resolved -
Our team has deployed the fix and users are now able to select filters normally. This incident is considered resolved.
Apr 18, 19:56 UTC
Identified -
Our team has identified a fix and is currently testing in our QA environment. We hope to deploy the fix soon. More information to follow.
Apr 18, 18:17 UTC
Investigating -
Our team is investigating an issue in Tap Explore where only 2 selections can be made when using the search function while editing filters. More information to come.
Apr 17, 14:12 UTC
Resolved -
All data has now been processed and is available as expected in the Yield-Op Analytics (Rill). We are marking this incident as resolved.
Apr 17, 11:59 UTC
Identified -
The delay impacting the Rill Auctions view within dashboards should now be resolved with no further delays. We are currently still investigating data reprocessing within the Rill Bids View with some missing data from 2024-04-12. Please note there has not been any data loss and any discrepancies will be resolved with reprocessing
Apr 16, 05:23 UTC
Investigating -
We are currently investigating a delay (6hours for now) in data being displayed in Yield-Op Analytics (Rill) UI.
Apr 16, 05:22 UTC
Completed -
The scheduled maintenance has been completed.
Apr 15, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 13:00 UTC
Scheduled -
A planned software release will take place between April 8th and April 13th on all Podcast Delivery instances (Mediacasters).
This update introduces the following features and improvements:
Bug fixes: - Fix for some CORS responses - Bug fixes for Static Content support (sweeper elements)
Feature: - New API parameter for “refresh-rss”
Podcasting service will not be affected. Our teams unload the traffic from each software instances before doing an update and re-starting the instance.
Our team will be monitoring the situation closely throughout the scheduled maintenance. If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.
Best Regards, Your Triton Digital Team
Apr 3, 18:31 UTC