In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 08:00 UTC
Scheduled - Scheduled - A maintenance update will take place on 2018-04-24 on our Listener Tracking (LT) service.
The maintenance will involve two different back-end servers and may require a reboot of the hardware.

If everything goes as planned, the LT Service WILL NOT be affected.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 12:00 UTC
Scheduled - A planned software release will take place on 2018-04-23 @7AM to 2018-04-25 @5PM EDT

This update introduces the following features and enhancements:
- Fix for ID3 tags with more than 127 chapter marks
- Improvements to handling of bitrate configuration changes

Podcasting services will not be affected.
Streaming Platform Operational
Podcast   Operational
Live Streaming   Operational
Advertising Platform Operational
Ad Delivery   Operational
Tap Reporting   Operational
Tap UI   Operational
Tap Reporting - Inventory Availability Forecasting   Operational
Measurement Platform Operational
Data Collection Services   Operational
Webcast Metrics   Operational
Webcast Metrics Local   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SCHEDULED
A planned software release will take place on 2018-04-25 @13h30 EDT

This update introduces the following features and enhancements:
- Syndication Report numbers (Bug fix/Improvement)

This update affects the following components:
- Analytics and Reporting (Triton Console)

Availability of Triton Console won't be affected, users might see a brief interruption of service.
Posted on Apr 25, 14:46 UTC
Scheduled - Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.

The components impacted will be as follows:
- Ad Delivery – (No impact)
- Tap Reporting – (Temporary unavailable)
- Tap UI – (Temporary unavailable)

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your TritonDigitalTeam
Posted on Apr 10, 15:42 UTC
Past Incidents
Apr 25, 2018

No incidents reported today.

Apr 24, 2018
Completed - The scheduled maintenance has been completed.
Apr 24, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 14:30 UTC
Scheduled - A planned software release will take place on 2018-04-24 @10h30 EDT

This update introduces the following features and enhancements:
- Syndication Report numbers (Bug fix/Improvement)

This update affects the following components:
- Analytics and Reporting (Triton Console)

Availability of Triton Console won't be affected, users might see a brief interruption of service.
Apr 23, 15:27 UTC
Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018
Completed - The scheduled maintenance has been completed.
Apr 20, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 01:01 UTC
Scheduled - Dear TritonDigital Customer,

A planned software maintenance will take place on 2018-04-19 at 9:00PM EDT.


This update introduces the following features and enhancements:
- Yield-Op: prevent auction request for short sessions (note: this will only be activated at a later date)
- Yield-Op: communication improvement between components of our ad delivery platform


Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Apr 17, 19:29 UTC
Apr 19, 2018
Completed - The scheduled maintenance has been completed.
Apr 19, 14:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 14:00 UTC
Scheduled - Dear Triton Digital Customer,

Yield-Op will undergo a brief maintenance period on Thursday, April 19th at 10:00AM EDT.

The purpose is to activate a change to the way Yield-Op tenders auctions, that will prevent auction requests from being unnecessarily sent for short sessions.
The change will be instantaneous, and will cause no interruption to ad serving or impression/auction data collection.

Should you have any questions, please contact us by creating a Support ticket.

Best Regards,
The Triton Digital Team
Apr 18, 19:32 UTC
Completed - The scheduled maintenance has been completed.
Apr 19, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 01:01 UTC
Scheduled - Dear TritonDigital Customer,

A planned software maintenance will take place on 2018-04-18 at 9:00PM EDT.


This update introduces the following features and enhancements:
- Yield-Op: prevent auction request for short sessions (note: this will only be activated at a later date)
- Yield-Op: communication improvement between components of our ad delivery platform


Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Apr 17, 19:28 UTC
Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018
Resolved - Resolved: Ad delivery is now fully operational.
Apr 16, 16:58 UTC
Monitoring - Monitoring: The issue has been identified and a fix has been implemented. We have restored the service and are actively monitoring the situation.
Apr 16, 14:39 UTC
Update - Our ad delivery platform is currently showing delays in transcoding newly scheduled ads
Apr 16, 14:02 UTC
Investigating - {INVESTIGATING}
Investigating: Our ad delivery is running in a degraded mode. We are investigating ads that are not already transcoded. More information will follow.
Apr 16, 13:48 UTC
Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018
Resolved - All forecasting servers are now fully operational.
Apr 11, 22:45 UTC
Investigating - One of our forecasting servers is currently experiencing some issues.
We will update as we continue to troubleshoot.
Apr 11, 21:09 UTC