Get webhook notifications whenever Triton Digital Platform Status creates an incident, updates an incident, resolves an incident or changes a component status.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 2026 - 17:00 UTC
Scheduled - We will be deprecating and ending support for the current Booking API URL (https://tap-api.tritondigital.com), which has been replaced by https://tap-api.api.tritondigital.com as the new API endpoint, with the eventual goal of disabling the URL within a few months time.
All TAP API direct calls should be made through the new URL. There is no change in functionality, just a new URL to call for the same service, and the current URL is already pointing to the new endpoint validating that all current calls are already working properly.
All clients using the TAP API/Booking API should change to the new URL. If you encounter issues with the Booking API, please contact Triton Support (https://help.tritondigital.com/docs/contact-support).
Jan 20, 202617:00 - Jan 27, 202617:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 2026 - 14:30 UTC
Investigating - We are investigating an issue impacting Omny Studio API and UI services. Some of our users can experience slowness and intermittent errors while navigating through the API/UI. More information to come.
Jan 20, 2026 - 13:58 UTC
Update - Our third-party carrier has advised that the cable repair is scheduled to commence on January 23rd, 2026. It is expected to be completed by 1 February 2026. More information to come.
Jan 05, 2026 - 18:29 UTC
Identified - The issue has been identified to be a a cut in our provider's trans-pacific oceanic fibre line. Our service provider is planing for the repairs of the line. At the moment we do not have an ETA for the repairs but the provider is hinting at end of January. In the meantime, we are taking steps to mitigate the issue by moving traffic to other routes. Clients having listeners in Asia (Singapore) with services hosted in North America (such as SAM Broadcaster) will experience momentary service drops as we attempt to move traffic to other locations and routes. More information to come.
Dec 23, 2025 - 15:33 UTC
Investigating - We are currently experiencing network connectivity issues originating from one of our network providers. This issue is resulting in intermittent connectivity for stations operating on our Los Angeles and Singapore streaming infrastructure. Affected stations may experience intermittent connection instability, including brief service disruptions or degraded streaming performance. More information to come.
Dec 23, 2025 - 08:36 UTC
AMERICAS
Under Maintenance
90 days ago
99.98
% uptime
Today
Live Streaming Delivery - East
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Delivery - West
Operational
90 days ago
100.0
% uptime
Today
Podcast Delivery
Operational
90 days ago
100.0
% uptime
Today
Content Delivery Network APIs
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Podcast Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Programmatic Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
On-Demand Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
TAP UI
Operational
90 days ago
99.98
% uptime
Today
TAP Explore
Operational
90 days ago
99.99
% uptime
Today
TAP Reporting
Operational
90 days ago
100.0
% uptime
Today
TAP Reporting - Inventory Availability Forecasting
Operational
Resolved -
This incident is considered resolved.
Jan 20, 18:02 UTC
Monitoring -
Data processing for log collected podcasts has caught up to normal operating parameters. Users should now see much less occurrences of "N/A - Not Associated to a Program" in Podcast Metrics. We will continue to monitor the situation closely.
Jan 20, 15:58 UTC
Identified -
We are currently experiencing a data processing delay for podcasts being measured through Log Collection. The result of this processing delay will have the podcasts show as "N/A - Not Associated to a Program" in Podcast Metrics. We are working on mitigation measures. More information to come.
Jan 19, 14:52 UTC
Resolved -
Only deals configured via BidSwitch with the “Ignore bidder seat” setting enabled in TAP UI were affected. We have disabled this setting, and delivery has resumed. This incident is now resolved.
Jan 15, 16:55 UTC
Investigating -
We've gotten reports of deals with Bidswitch created since December that are not running as intended. Our teams are investigating the situation.
Jan 15, 14:29 UTC
Resolved -
This incident has been resolved.
Jan 15, 14:27 UTC
Monitoring -
A fix has been applied. TAP UI, Metrics UI and Settings UI should now be loading content properly. We will be monitoring the situation closely.
Jan 13, 21:58 UTC
Investigating -
We are currently investigating issues with errors accessing or loading content in TAP, Metrics and Settings UI. More information to come.
Jan 13, 21:32 UTC
Completed -
The scheduled maintenance has been completed.
Jan 15, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 00:00 UTC
Scheduled -
We will be undergoing scheduled maintenance during this time.
Jan 13, 01:48 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 00:00 UTC
Update -
Maintenance has been rescheduled to January 14th at 00:00 UTC
Jan 12, 21:22 UTC
Scheduled -
We will be performing an update on our data management systems for the Manadge UI for a duration of four hours.
Although we anticipate minimal user disruption, some users may experience UI slowness or errors. If this occurs, please wait until the end of the maintenance to retry.
For any questions, please contact us by creating a Support ticket.