Get webhook notifications whenever Triton Digital Platform Status creates an incident, updates an incident, resolves an incident or changes a component status.
Update - We are continuing to investigate the issue and found that it is also impacting pacing, which could result in certain flights delivering slightly more or less than expected. More information to come.
Jan 30, 2026 - 16:37 UTC
Investigating - We are aware of an issue affecting the accuracy of data displayed in TAP Explore and TAP UI for flights that were created on January 30th. Users may notice that metrics and report outputs for these specific flights do not reflect the correct information. Our teams are actively investigating the root cause and working to resolve the data inconsistency as soon as possible. More information to come.
Jan 30, 2026 - 15:44 UTC
Update - Our third-party carrier has advised that the cable repair is scheduled to commence on January 23rd, 2026. It is expected to be completed by 1 February 2026. More information to come.
Jan 05, 2026 - 18:29 UTC
Identified - The issue has been identified to be a a cut in our provider's trans-pacific oceanic fibre line. Our service provider is planing for the repairs of the line. At the moment we do not have an ETA for the repairs but the provider is hinting at end of January. In the meantime, we are taking steps to mitigate the issue by moving traffic to other routes. Clients having listeners in Asia (Singapore) with services hosted in North America (such as SAM Broadcaster) will experience momentary service drops as we attempt to move traffic to other locations and routes. More information to come.
Dec 23, 2025 - 15:33 UTC
Investigating - We are currently experiencing network connectivity issues originating from one of our network providers. This issue is resulting in intermittent connectivity for stations operating on our Los Angeles and Singapore streaming infrastructure. Affected stations may experience intermittent connection instability, including brief service disruptions or degraded streaming performance. More information to come.
Dec 23, 2025 - 08:36 UTC
AMERICAS
Degraded Performance
90 days ago
99.99
% uptime
Today
Live Streaming Delivery - East
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Delivery - West
Operational
90 days ago
100.0
% uptime
Today
Podcast Delivery
Operational
90 days ago
100.0
% uptime
Today
Content Delivery Network APIs
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Podcast Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Programmatic Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
On-Demand Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
TAP UI
Degraded Performance
90 days ago
99.98
% uptime
Today
TAP Explore
Degraded Performance
90 days ago
99.99
% uptime
Today
TAP Reporting
Operational
90 days ago
100.0
% uptime
Today
TAP Reporting - Inventory Availability Forecasting
Operational
Resolved -
This incident is considered resolved.
Jan 29, 20:19 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 20, 14:30 UTC
Investigating -
We are investigating an issue impacting Omny Studio API and UI services. Some of our users can experience slowness and intermittent errors while navigating through the API/UI. More information to come.
Jan 20, 13:58 UTC
Completed -
The scheduled maintenance has been completed.
Jan 29, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 00:00 UTC
Scheduled -
We will be performing an update on our data management systems for the Manadge UI for a duration of four hours.
Although we anticipate minimal user disruption, some users may experience UI slowness or errors. If this occurs, please wait until the end of the maintenance to retry.
For any questions, please contact us by creating a Support ticket.
Completed -
The scheduled maintenance has been completed.
Jan 27, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 17:00 UTC
Scheduled -
We will be deprecating and ending support for the current Booking API URL (https://tap-api.tritondigital.com), which has been replaced by https://tap-api.api.tritondigital.com as the new API endpoint, with the eventual goal of disabling the URL within a few months time.
All TAP API direct calls should be made through the new URL. There is no change in functionality, just a new URL to call for the same service, and the current URL is already pointing to the new endpoint validating that all current calls are already working properly.
All clients using the TAP API/Booking API should change to the new URL. If you encounter issues with the Booking API, please contact Triton Support (https://help.tritondigital.com/docs/contact-support).
Dec 18, 16:13 UTC
Completed -
The scheduled maintenance has been completed.
Jan 23, 19:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 16:30 UTC
Scheduled -
We will be performing a scheduled maintenance at 16:30 UTC of the Listener Profiler. There have been upgrades to the GPP laws for some states added. No interruption of service is expected.
Jan 23, 16:27 UTC
Completed -
The scheduled maintenance has been completed.
Jan 22, 23:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 21:45 UTC
Scheduled -
We will be performing a scheduled maintenance at 21:45 UTC of the Listener Profiler. There have been upgrades to the GPP laws for some states added. No interruption of service is expected.
Jan 22, 21:44 UTC
Resolved -
This incident is considered resolved.
Jan 20, 18:02 UTC
Monitoring -
Data processing for log collected podcasts has caught up to normal operating parameters. Users should now see much less occurrences of "N/A - Not Associated to a Program" in Podcast Metrics. We will continue to monitor the situation closely.
Jan 20, 15:58 UTC
Identified -
We are currently experiencing a data processing delay for podcasts being measured through Log Collection. The result of this processing delay will have the podcasts show as "N/A - Not Associated to a Program" in Podcast Metrics. We are working on mitigation measures. More information to come.
Jan 19, 14:52 UTC