Monitoring - The issue was caused by a temporary ISP disruption (less than five minutes) which has since been resolved. We are now monitoring the situation to ensure stability.
Jan 17, 2025 - 06:24 UTC
Investigating - We are currently investigating a network issue between the SNG and MTL data centers. Further details will be provided shortly.
Jan 16, 2025 - 08:31 UTC
AMERICAS Operational
90 days ago
100.0 % uptime
Today
East - Live Streaming Delivery Operational
90 days ago
100.0 % uptime
Today
West - Live Streaming Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Yield-Op Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Legacy Tap UI Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
100.0 % uptime
Today
Tap Reporting Operational
90 days ago
100.0 % uptime
Today
Tap Reporting - Inventory Availability Forecasting Operational
90 days ago
100.0 % uptime
Today
Tap Explore Operational
90 days ago
100.0 % uptime
Today
Media Buying API ? Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
Yield-Op UI Operational
90 days ago
100.0 % uptime
Today
Yield-Op Analytics Dashboard Operational
90 days ago
100.0 % uptime
Today
Yield-Op Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) ? Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management API Operational
90 days ago
100.0 % uptime
Today
Omny Campaign Manager Operational
90 days ago
100.0 % uptime
Today
Omny.fm Publishing Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Omny Campaign Manager Forecasting Tool Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronization Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Data Export Services Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tap API ? Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API ? Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Yield-Op Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Legacy Tap UI Operational
90 days ago
100.0 % uptime
Today
Tap Reporting Operational
90 days ago
100.0 % uptime
Today
Tap Reporting - Inventory Availability Forecasting Operational
90 days ago
100.0 % uptime
Today
Tap Explore Operational
90 days ago
100.0 % uptime
Today
Media Buying API Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
Yield-Op UI Operational
90 days ago
100.0 % uptime
Today
Yield-Op Analytics Dashboard Operational
90 days ago
100.0 % uptime
Today
Yield-Op Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management API Operational
90 days ago
100.0 % uptime
Today
Omny Campaign Manager Operational
90 days ago
100.0 % uptime
Today
Omny.fm Publishing Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Omny Campaign Manager Forecasting Tool Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronisation Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Data Export Services Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tap API ? Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API ? Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
South East & Pacific - Live Streaming Delivery Operational
90 days ago
100.0 % uptime
Today
South - Live Streaming Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Yield-Op Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Legacy Tap UI Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
100.0 % uptime
Today
Tap Reporting Operational
90 days ago
100.0 % uptime
Today
Tap Reporting - Inventory Availability Forecasting Operational
90 days ago
100.0 % uptime
Today
Tap Explore Operational
90 days ago
100.0 % uptime
Today
Media Buying API Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
Yield-Op UI Operational
90 days ago
100.0 % uptime
Today
Yield-Op Analytics Dashboard Operational
90 days ago
100.0 % uptime
Today
Yield-Op Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management API Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal ? Operational
90 days ago
100.0 % uptime
Today
Omny Campaign Manager Operational
90 days ago
100.0 % uptime
Today
Omny.fm Publishing ? Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Omny Campaign Manager Forecasting Tool Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronisation Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Data Export Services Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tap API ? Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API ? Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Deploying to production:
- Backend schema updates: Yield op API and Booking API
- Programmatic: Correctly display 0 publishers opted in & linked deals, when package is created
- Creative Library: User now have a button to file preview to download audio, video, banner

Posted on Jan 20, 2025 - 16:13 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 21, 2025 - 17:08 UTC
Scheduled - A software maintenance & deployment of a new feature will take place on 2025-01-22 at 06:30 PM UTC.

We’re enabling Auth0 based Single Sign On in Settings UI and adding a feature for Content Management.

This update introduces the following changes:

* You will be redirected to a new login page when going to Settings UI.
* Your existing credentials will remain the same.
* Until other Triton UIs move to Auth0 based SSO, you will have to login twice to navigate between Settings UI and other Triton UIs
* Adding the feature of previewing and downloading Safeguard and Sweeper creatives.

The following component will be updated:
* Settings UI .

Please note that there is no interruption of Safeguard or Sweeper delivery during this process. If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

Jan 22, 2025 - 18:30 UTC
A software maintenance will take place on 2025-01-22 at 8:00 PM UTC

This update introduces the following change:

TruAudience segment names will be shortened to remove the Company and Category. This is to make it easier to find and select the segment needed to target, in the TAP UI.

Please note that there is no interruption to, ad-serving or reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

Posted on Jan 21, 2025 - 19:00 UTC
Past Incidents
Jan 22, 2025

No incidents reported today.

Jan 21, 2025

No incidents reported.

Jan 20, 2025
Completed - The scheduled maintenance has been completed.
Jan 20, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 16:00 UTC
Scheduled - This maintenance introduces the following changes :

- Enable users to export data in both XLSX and CSV formats, with the inclusion of metadata in the export files.

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

Jan 20, 14:14 UTC
Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025
Resolved - This incident has been resolved.
Jan 17, 08:10 UTC
Investigating - We are currently investigating an issue where publishers with a large amount of station tags are seeing an error when trying to manage their station tags in the Settings UI.
More information to come

Jan 9, 15:52 UTC
Jan 16, 2025
Completed - The scheduled maintenance has been completed.
Jan 16, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 19:00 UTC
Scheduled - A software maintenance will take place on Thursday 2025-01-16 from 19:00 to 20:00 UTC.

This update introduces the following changes:
- The Digital Ad Delivery servers will be updated to support and return VASTs 4.3 version

The entire deployment strategy is in 2 phases. This first deployment will be completed on the MTL Data Centre only on Wednesday, January 15th, 2025. This notice is for the deployment to all remaining Data Centres (phase 2).


Please note that there should be no interruptions to ad-serving or reporting data collection during this maintenance.

Best Regards,
Your Triton Digital Team

Jan 14, 18:18 UTC
Completed - The scheduled maintenance has been completed.
Jan 16, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 00:00 UTC
Scheduled - A software maintenance will take place on Thursday 2025-01-16 at 00:00 UTC.

This update introduces the following changes:
- Backend technical upgrade necessary to maintain the forecasting service

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.

While the maintenance is ongoing, users of the Avails-API may:
- Receive some 500 errors
- See an impact on the availability of the forecasting service

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

Jan 13, 12:11 UTC
Jan 15, 2025
Completed - The scheduled maintenance has been completed.
Jan 15, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 19:00 UTC
Scheduled - A software maintenance will take place on Wednesday 2025-01-15 from 19:00 to 20:00 UTC.

This update introduces the following change:
- The Digital Ad Delivery servers will be updated to support and return VASTs 4.3 version

The entire deployment strategy will be in 2 phases. This first deployment will occur on the MTL Data Centre only. After a period of monitoring for 24 hours, there will be a second deployment to all remaining Data Centres on Thursday, January 16th, 2025.


Please note that there should be no interruptions to ad-serving or reporting data collection during this maintenance.

Best Regards,
Your Triton Digital Team

Jan 14, 18:16 UTC
Jan 14, 2025

No incidents reported.

Jan 13, 2025
Completed - The scheduled maintenance has been completed.
Jan 13, 23:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 22:15 UTC
Scheduled - Programmatic - Ad Network - Deals
Review targeting capabilities based on what is supported by the backend

Programmatic - Publishers - Packages
Review Opt-in targeting option and add the ones missing

Jan 13, 19:51 UTC
Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025
Completed - The scheduled maintenance has been completed.
Jan 9, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 20:00 UTC
Scheduled - This maintenance introduces the following change:

* Reach extension: Resellers can now create flights without contracts
* Triton Creative Manager: Users can now preview their 3rd party banners
* Triton Creative Manager: Improved validation on save as draft and publish

Please note that there is no interruption to reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

Jan 8, 20:00 UTC
Jan 8, 2025
Completed - The scheduled maintenance has been completed.
Jan 8, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 12:00 UTC
Scheduled - A bug fix deployment will take place on Wednesday 2025-01-08 at 12:00 UTC.

This update introduces the following changes:
- A UI fix to resolve a bug whereby Manadge users could not share dashboards with other members.

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.

While the maintenance is ongoing, users of the Manadge product may:
- Receive some errors
- See an impact on the availability of the Manadge service

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

Jan 8, 11:42 UTC
Resolved - This incident is now considered to be resolved.
Jan 8, 14:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 7, 15:02 UTC
Identified - The issue was found to only occur when attempting to copy creatives where other flights from the advertiser are PG flights (ergo flights without creatives) or flights where the creative was previously hosted by Frequency.
A fix is being developed.
More information to come.

Dec 13, 20:03 UTC
Update - We are continuing to investigate this issue.
Dec 13, 18:38 UTC
Investigating - We are currently investigating this issue where copying creatives from another flight causes TAP UI to crash.
Dec 13, 18:31 UTC
Resolved - This incident has been resolved.
Jan 8, 13:26 UTC
Identified - Our team has found the issue and a bug fix is currently being developed.
More information to come.

Jan 7, 14:27 UTC
Investigating - We are currently investigating an issue where users are unable to share dashboards with other Manadge members.
Our team is working towards restoring this minor functionality.
More information to come.

Jan 3, 19:59 UTC