Identified - The issue has been identified. Our team is working to restore the missing data.
More information to come.

Dec 04, 2025 - 19:33 UTC
Investigating - Good morning.

We are currently investigating an issue affecting the Royalty reports. Performance results are not appearing from November 19th onward. We will provide an update as soon as we have more information.

Dec 03, 2025 - 13:49 UTC
Update - The issue prevailed from around 12-17 UTC.
It also affected Time To Listen for listeners, which increased by a few seconds.
We are continuing to monitor the situation.

Nov 25, 2025 - 17:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 2025 - 17:39 UTC
Investigating - We are investigating an issue impacting Omny Studio API and UI services. Some of our users can experience slowness and intermittent errors while navigating through the API/UI.
Podcast RRS and episodes delivery are not being impacted.
More information to come.

Nov 25, 2025 - 15:45 UTC
AMERICAS Degraded Performance
90 days ago
99.97 % uptime
Today
Live Streaming Delivery - East Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - West Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
99.99 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
99.66 % uptime
Today
TAP API Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
100.0 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronization Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Degraded Performance
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal Operational
90 days ago
99.9 % uptime
Today
Omny Studio Management API Operational
90 days ago
99.9 % uptime
Today
Omny Studio Recording Agent Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing Operational
90 days ago
99.9 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
99.49 % uptime
Today
EMEA Degraded Performance
90 days ago
99.97 % uptime
Today
Live Streaming Delivery Operational
90 days ago
99.97 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
99.99 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
99.66 % uptime
Today
TAP API Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
100.0 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronisation Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Degraded Performance
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal Operational
90 days ago
99.9 % uptime
Today
Omny Studio Management API Operational
90 days ago
99.9 % uptime
Today
Omny Studio Recording Agent Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing Operational
90 days ago
99.9 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
99.49 % uptime
Today
APAC Degraded Performance
90 days ago
99.97 % uptime
Today
Live Streaming Delivery - South East & Pacific Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - South Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
99.99 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
99.66 % uptime
Today
TAP API Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
100.0 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronisation Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Degraded Performance
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal Operational
90 days ago
99.9 % uptime
Today
Omny Studio Management API Operational
90 days ago
99.9 % uptime
Today
Omny Studio Recording Agent Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing Operational
90 days ago
99.9 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
99.49 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 6, 2025
Resolved - After several hours of monitoring, we confirm the issue has been fully resolved and all services are operating normally.
Our preliminary analysis indicates the problem was caused by a combination of factors related to Timeshift technology, including a software bug, a race condition, and a configuration issue. These factors led certain servers to stop accepting new connections while maintaining existing listener sessions.
Immediate corrective actions were implemented, and additional follow-up measures are scheduled for early next week to prevent recurrence.
Thank you for your patience and understanding.

Dec 6, 16:57 UTC
Monitoring - Our team has applied mitigation measures and service is back to normal. The issue seems to have been cause by an unexpected situation in the MediaGateway when handling TimeShift mounts.
We are looking into ways of handling such situations so they don't cause a cascading effect in the future.
More information to come.

Dec 6, 15:18 UTC
Update - The issue was affecting only new connections to the Media Gateways. In order to apply corrective measure to the affected MGs, we need to move all traffic from them to healthy servers. This will cause a disconnection to existing listeners, who should reconnect quickly to new healthy instance.
More information to come.

Dec 6, 13:51 UTC
Investigating - We are investigating an issue with our streaming servers in Europe which is preventing streams to be delivered to listeners.
Our team is working to redistribute streaming to other locations and unaffected Media Gateway instances.
More information to come.

Dec 6, 13:19 UTC
Completed - The scheduled maintenance has been completed.
Dec 6, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 01:00 UTC
Scheduled - A software maintenance will take place on Saturday, December 6th at 01:00 UTC.

This update introduces the following changes:
- Backend technical maintenance necessary for the forecasting service

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.

While the maintenance is ongoing, users of the Avails-API may:
- Receive some 500 errors
- See an impact on the availability of the forecasting service

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

Dec 4, 17:58 UTC
Dec 5, 2025

No incidents reported.

Dec 4, 2025

Unresolved incident: Royalty Reports missing performance results.

Dec 3, 2025
Completed - The scheduled maintenance has been completed.
Dec 3, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 19:00 UTC
Scheduled - This maintenance introduces the following change:

* Bug fixes at Admin pages
* Ad quality excluded URL bug fix

Please note that there is no interruption to reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

Dec 3, 14:48 UTC
Completed - The scheduled maintenance has been completed.
Dec 3, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 17:00 UTC
Scheduled - A software maintenance will take place on Wednesday 2025-12-03 from 17:00 to 18:00 UTC.

As part of completing the migration from Mesos to Openshift for tap-api, a DNS update will be initiated to point https://tap-api.tritondigital.com (Mesos) to https://tap-api.api.tritondigital.com (Openshift). This update should not cause any noticeable difference for any users or clients and no immediate changes are required from anyone. We do not expect any downtime but are providing this heads up as a courtesy should something unexpected occur. We will eventually ask that users switch to the new endpoint but that will be down the line and is not needed at this time.

Best Regards,
Your Triton Digital Team

Dec 2, 15:58 UTC
Dec 2, 2025
Completed - The scheduled maintenance has been completed.
Dec 2, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 16:15 UTC
Scheduled - [Phoenix] Fix proxy types for modulith -> Bug
[Phoenix] Upgrade AWS DynamoDb SDK in Phoenix to v2 -> Debt
[Phoenix] Add plan structure in DB for plans uploaded by CSV -> Feature

Dec 2, 16:05 UTC
Dec 1, 2025
Completed - The scheduled maintenance has been completed.
Dec 1, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 14:00 UTC
Scheduled - A software maintenance will take place on Monday 2025-12-01 from 14:00 to 15:00 UTC.

This update introduces the following changes:
- Transition to First-Price Auctions: Effective December 1, 2025, the Triton Digital Audio Marketplace will transition all Open Marketplace transactions from second-price to first-price auctions. As part of this change, TAP Programmatic will adopt a unified floor for all Open Marketplace rules.

Please note that there should be no interruption to ad-serving or reporting data collection during this maintenance.

Best Regards,
Your Triton Digital Team

Nov 28, 14:37 UTC
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Completed - The scheduled maintenance has been completed.
Nov 27, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 22:30 UTC
Scheduled - This maintenance introduces the following change:

* Addition to the "Notes" field in flight create/edit page
* New AdBuilder roles field in Users create/edit page

Please note that there is no interruption to reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

Nov 27, 22:27 UTC
Nov 26, 2025

No incidents reported.

Nov 25, 2025
Completed - The scheduled maintenance has been completed.
Nov 25, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 20:00 UTC
Scheduled - This maintenance introduces the following change:

* Fix programmatic bulk packages opt-in bug when selecting over 100 packages
* Internal features

Please note that there is no interruption to reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

Nov 25, 19:46 UTC
Resolved - This incident is now resolved.
Nov 25, 14:12 UTC
Monitoring - The fix has been implemented and we are monitoring the results.
Nov 25, 08:55 UTC
Identified - Avails/Forecasting UI are currently not reflecting flights created or updated since Friday Nov 21.
A fix is in progress, and updates will resume once processing is restored.
The team is focus on solving the problem, we will keep you posted on progress.

Nov 24, 14:01 UTC
Nov 24, 2025
Resolved - The missing data has been reprocessed and data flow to Manadge is once again processing under normal parameters.
This incident is considered resolved.

Nov 24, 21:42 UTC
Investigating - We are currently investigating an issue affecting the data processing flow, impacting Manadge (TAP Programmatic Analytics Dashboard).
Due to this issue, the data displayed in Manadge is delayed; only data from selected time intervals is currently available.
More information to come.

Nov 21, 14:35 UTC
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.