Omny Studio API/UI - Intermittent errors and slow performance
Update - The issue prevailed from around 12-17 UTC.
It also affected Time To Listen for listeners, which increased by a few seconds.
We are continuing to monitor the situation.
Nov 25, 2025 - 17:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 2025 - 17:39 UTC
Investigating - We are investigating an issue impacting Omny Studio API and UI services. Some of our users can experience slowness and intermittent errors while navigating through the API/UI.
Podcast RRS and episodes delivery are not being impacted.
More information to come.
Nov 25, 2025 - 15:45 UTC
Uptime over the past 90 days. View historical uptime.
AMERICAS Operational
90 days ago
99.97 % uptime
Today
Live Streaming Delivery - East Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - West Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
99.99 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
99.66 % uptime
Today
TAP API ? Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API ? Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
100.0 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronization Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) ? Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal Operational
90 days ago
99.9 % uptime
Today
Omny Studio Management API Operational
90 days ago
99.9 % uptime
Today
Omny Studio Recording Agent ? Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing Operational
90 days ago
99.9 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud ? Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
99.49 % uptime
Today
EMEA Operational
90 days ago
99.97 % uptime
Today
Live Streaming Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
99.99 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
99.66 % uptime
Today
TAP API ? Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API ? Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
100.0 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronisation Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal Operational
90 days ago
99.9 % uptime
Today
Omny Studio Management API Operational
90 days ago
99.9 % uptime
Today
Omny Studio Recording Agent ? Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing Operational
90 days ago
99.9 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud ? Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
99.49 % uptime
Today
APAC Operational
90 days ago
99.97 % uptime
Today
Live Streaming Delivery - South East & Pacific Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - South Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
99.99 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
99.66 % uptime
Today
TAP API ? Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API ? Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
100.0 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronisation Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal ? Operational
90 days ago
99.9 % uptime
Today
Omny Studio Management API Operational
90 days ago
99.9 % uptime
Today
Omny Studio Recording Agent ? Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing ? Operational
90 days ago
99.9 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud ? Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
99.49 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 28, 2025

No incidents reported today.

Nov 27, 2025
TAPUI maintenance for Nov 27th, 2025. 22:30 UTC
Completed - The scheduled maintenance has been completed.
Nov 27, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 22:30 UTC
Scheduled - This maintenance introduces the following change:

* Addition to the "Notes" field in flight create/edit page
* New AdBuilder roles field in Users create/edit page

Please note that there is no interruption to reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Nov 27, 22:27 UTC
Nov 26, 2025

No incidents reported.

Nov 25, 2025
TAPUI maintenance for Nov 25th, 2025. 20:00 UTC
Completed - The scheduled maintenance has been completed.
Nov 25, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 20:00 UTC
Scheduled - This maintenance introduces the following change:

* Fix programmatic bulk packages opt-in bug when selecting over 100 packages
* Internal features

Please note that there is no interruption to reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Nov 25, 19:46 UTC
Avails/Forecasting UI - not reflecting flights created or updated since Nov 21
Resolved - This incident is now resolved.
Nov 25, 14:12 UTC
Monitoring - The fix has been implemented and we are monitoring the results.
Nov 25, 08:55 UTC
Identified - Avails/Forecasting UI are currently not reflecting flights created or updated since Friday Nov 21.
A fix is in progress, and updates will resume once processing is restored.
The team is focus on solving the problem, we will keep you posted on progress.
Nov 24, 14:01 UTC
Nov 24, 2025
Manadge (TAP Programmatic Analytics Dashboard) - Data delayed
Resolved - The missing data has been reprocessed and data flow to Manadge is once again processing under normal parameters.
This incident is considered resolved.
Nov 24, 21:42 UTC
Investigating - We are currently investigating an issue affecting the data processing flow, impacting Manadge (TAP Programmatic Analytics Dashboard).
Due to this issue, the data displayed in Manadge is delayed; only data from selected time intervals is currently available.
More information to come.
Nov 21, 14:35 UTC
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
Missing data on November 19th in TAP Explore (Creatives, Sell-Thru-Rate and Sweepers)
Resolved - This issue is considered resolved.
Nov 21, 23:44 UTC
Monitoring - Data is now available for November 19th. Data availability is now back to normal
We will be monitoring the situation closely.
Nov 21, 23:44 UTC
Investigating - We are currently investigating missing data for Nov 19th in TAP Explore for the following report types:
- Creatives
- Sell-Thru-Rate
- Sweepers
More information to come.
Nov 21, 19:08 UTC
TAP UI and Forecasting errors impacting station filters
Resolved - This incident has been resolved.
Nov 21, 14:39 UTC
Monitoring - The issue has been identified and a fix has been applied. Users should no longer be getting errors when using TAP UI and Forecasting.
We are currently monitoring to ensure everything remains stable.
Nov 19, 15:32 UTC
Investigating - We are currently investigating issues impacting TAP UI and Forecasting.
You might experience errors when trying to target Sub-publisher or Station/Podcast Market in TAP UI or when using the Station filter in Forecasting.
More information to come.
Nov 19, 09:59 UTC
Nov 20, 2025
BAPI scheduled deployment
Completed - The scheduled maintenance has been completed.
Nov 20, 20:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 20:30 UTC
Scheduled - [BAPI] Setup TAP for the API endpoint change in Staging -> Debt
[BAPI] Refactor integration DAO tests -> Debt
[BAPI] update adbuilder roles doc -> Task
[BAPI] Refactor integration service tests -> Debt
[BAPI] Populate the primary org of all publishers -> Feature
Nov 20, 20:28 UTC
Nov 19, 2025
[Manadge - TAP Programmatic Analytics Dashboard] scheduled maintenance for Wednesday November 19th at 18:00 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 18:00 UTC
Scheduled - A software maintenance will take place on Wednesday 2025-11-19 at 18:00 UTC.

This update introduces the following change:
- Backend technical upgrade necessary to maintain the Manadge reporting service

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.

While the maintenance is ongoing, users of the Manadge may:
- See an impact on the availability of the Manadge reporting service

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Nov 18, 17:50 UTC
Errors trying to load Omny services or play audio
Resolved - Cloudflare have closed their incident and we confirm that Omny, Omny API, Omny.fm are working under normal operating parameters.
This incident is considered resolved.
Nov 19, 15:33 UTC
Update - We are continuing to monitor for any further issues.
Nov 18, 20:19 UTC
Monitoring - Omny services have returned to normal. Recording agents are now back to operating normally.
Cloudflare’s incident is still open and so we will continue to monitor their progress.
More information to come.
Nov 18, 17:31 UTC
Update - Service has been restored to the Omny CSM as well as Omny.fm.
We continue to work on restoring recording agent services following the Cloudflare issues.
Cloudflare's incident is still open and so there may be future service interruptions as they work through their issues.
More information to come.
Nov 18, 16:23 UTC
Identified - Our partner Cloudflare are continuing to work through their outage. More information can be found by visiting their status page: https://www.cloudflarestatus.com
Access to Omny and Omny.fm is unreliable at the moment as they continue to work through their issues.
More information to come.
Nov 18, 14:14 UTC
Investigating - We are aware of an issue with a third party service provider that is impacting access to all Omny services, including the CMS UI, omny.fm and audio playback. We are monitoring closely and further details will be provider as they become available
Nov 18, 12:05 UTC
Nov 18, 2025
TAPUI maintenance for Nov 18th, 2025. 19:00 UTC
Completed - The scheduled maintenance has been completed.
Nov 18, 20:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 19:01 UTC
Scheduled - This maintenance introduces the following change:

* Allow to edit draft flights after the copy action

Please note that there is no interruption to reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Nov 18, 18:33 UTC
Streaming DB maintenance for 2025-11-18 at 7:00 PM UTC
Completed - The scheduled maintenance has been completed.
Nov 18, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 19:00 UTC
Scheduled - A planned maintenance will take place on 2025-11-18 at 19 hrs UTC
This maintenance introduces the following changes:
- Upgrade ProxySQL

The following components will be updated:
- Streaming DB

Please note that these changes will not affect any services.
If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Nov 17, 18:00 UTC
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025
Avails / Forecasting UI errors and API 500 errors
Resolved - This incident is considered resolved.
Nov 14, 14:57 UTC
Monitoring - Our latest mitigation efforts are proving to be successful. Forecasting API errors are now back to stable operating parameters.
We will monitor the situation closely.
Nov 7, 19:43 UTC
Identified - We have put preliminary mitigation measures in place and are working on implementing a fix.
More information to come.
Nov 5, 20:40 UTC
Investigating - We are experiencing unusual levels of errors in the Avails / Forecasting UI and API. We are actively working on mitigation measures.
More information to come.
Nov 4, 15:24 UTC
Monitoring - Our latest mitigation efforts are proving to be successful. Errors have been dramatically reduced.
We will continue to monitor the situation closely.
Oct 31, 17:44 UTC
Investigating - We continue to experience unusual levels of errors in the Avails / Forecasting UI and API. We are actively working on mitigation measures.
More information to come.
Oct 30, 17:26 UTC
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