Monitoring - The root cause of the issue has been identified. A fix has been deployed.
Teams are actively monitoring the system to confirm its effectiveness.

Jul 16, 2025 - 20:47 UTC
Investigating - We are investigating an issue in TAP where some flights are improperly created or copied. The resulting flights sometimes does not save at all or is saved with missing parameters.
We advise clients to create flights from scratch until this incident can be resolved.
More information to come.

Jul 12, 2025 - 17:07 UTC
AMERICAS Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - East Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - West Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
100.0 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
100.0 % uptime
Today
TAP API ? Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API ? Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
100.0 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronization Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) ? Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management API Operational
90 days ago
100.0 % uptime
Today
Omny Studio Recording Agent ? Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing Operational
90 days ago
100.0 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud ? Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
100.0 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
100.0 % uptime
Today
TAP API ? Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API ? Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
100.0 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronisation Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management API Operational
90 days ago
100.0 % uptime
Today
Omny Studio Recording Agent ? Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing Operational
90 days ago
100.0 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud ? Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - South East & Pacific Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - South Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
100.0 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
100.0 % uptime
Today
TAP API ? Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API ? Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
100.0 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronisation Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal ? Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management API Operational
90 days ago
100.0 % uptime
Today
Omny Studio Recording Agent ? Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing ? Operational
90 days ago
100.0 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud ? Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 18, 2025

No incidents reported today.

Jul 17, 2025
Completed - The scheduled maintenance has been completed.
Jul 17, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 22:00 UTC
Scheduled - [BAPI] Operative: stop creation of a new event per flight child create|update|delete
[BAPI] Optimize janitor clean endpoint
[BAPI] Flight search slowness fix

Jul 17, 21:49 UTC
Completed - The scheduled maintenance has been completed.
Jul 17, 22:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 22:15 UTC
Scheduled - A change has been implemented in TAP to restrict a user from changing the rate charged for impressions or spots once a flight is in progress. This change is being implemented for better transparency, accuracy and compliance in reporting. Any flights requiring a rate change should be handled as part of a new flight going forward.
Jul 16, 22:04 UTC
Completed - The scheduled maintenance has been completed.
Jul 17, 20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 19:15 UTC
Scheduled - [TAG-API] Adding Broadcast Manager to the admin() set to enable the creation of users with that role to access Station Tags while maintaining self-service of user management->New
Jul 17, 19:11 UTC
Completed - The scheduled maintenance has been completed.
Jul 17, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 19:00 UTC
Scheduled - For Flights -> Remove content targeting -> podcast delivery method restriction (for episode id, episode publish date and age)
For Programmatic : preparation work to support Triton admin setting (settings set by Triton to enable new partners)

Jul 17, 15:46 UTC
Resolved - The fix has been proven to be effective.
This incident is considered resolved.

Jul 17, 16:55 UTC
Monitoring - The hot fix has been deployed. We are monitoring the situation to see if it was effective.
More information to come.

Jul 15, 17:27 UTC
Identified - The source of the issue has been identified and the team is working on a hot fix.
More information to come.

Jul 15, 13:24 UTC
Investigating - We are currently investigating an issue where TAP flights using the Podcast delivery method along with Content Tags (specifically Station Tags) have stopped delivering around July 11th. The issue seems to be contained only to Midrolls. Prerolls and Postrolls are not currently known to be affected.
Our team is actively looking to find the cause of the issue.
More information to come.

Jul 15, 02:33 UTC
Jul 16, 2025

Unresolved incident: TAP issues when creating and copying flights.

Jul 15, 2025
Completed - The scheduled maintenance has been completed.
Jul 15, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 21:00 UTC
Scheduled - We will be performing an update of the Manadge dashboard data management systems.
We expect little to no impact in the Manadge UI but clients may experience some slowness or errors as we progress in our efforts. Should such impacts be felt, we advise to refresh your page, or wait for the maintenance to be completed before using Manadge.

Jul 14, 15:38 UTC
Resolved - This incident is considered resolved.
Jul 15, 14:01 UTC
Monitoring - A fix was applied and the UI is now back to being accessible.
We are monitoring the results closely.

Jul 11, 19:43 UTC
Update - The cause of the issue has been found. In order to minimize potential negative impacts on ad delivery, access to TAP Settings -> Programmatic has been suspended.
More information to come.

Jul 11, 18:22 UTC
Investigating - We currently have an issue with creation and update of Global Exclusion Rules in TAP Programmatic.
Please refrain from creating or modifying global exclusion rules for the duration of this incident.
Ad delivery and previously created rules are not affected.
More information to come.

Jul 11, 16:36 UTC
Resolved - The new core router equipment has been installed and configured. All core equipments are now back to operational status. Service status in this data centre is back to normal operating parameters.
This issue is considered resolved.

Jul 15, 14:01 UTC
Update - We experienced an issue while configuring the new equipment which resulted in listener disconnections. The issue lasted about 15 minutes around 15:30 UTC.
The situation has been fixed and we continue our efforts to configure the new equipment.

Jul 14, 16:01 UTC
Update - The equipment has arrived at our facility. We are making preparations for its installation, configuration and activation.
More information to come.

Jul 11, 12:54 UTC
Identified - Network capacity in our Paris data centre has been returned to normal operating levels.
We are waiting on the arrival of the new equipment to restore redundancy to this location.
More information to come.

Jul 8, 15:24 UTC
Update - The incident was caused by a core router failure. A replacement equipment is on its way to our data centre. The site remains active, but at reduced capacity. In the meantime, traffic is being appropriately balanced with our other data centres. Listener impacts should be minimal.
More information to come.

Jul 8, 13:27 UTC
Investigating - We are currently investigating the loss of a core network equipment at our PARIS datacenter. As a result, the site is operating with reduced capacity and redundancy.

A portion of the traffic has been rerouted to other data centers in the region to mitigate the impact.

Some Live Streaming and Podcast listeners may have experienced brief disconnections at the time of the incident, but services should have automatically reconnected shortly thereafter.

We will provide further updates as more information becomes available. Thank you for your patience.

Jul 8, 11:33 UTC
Jul 14, 2025
Completed - The scheduled maintenance has been completed.
Jul 14, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 14:00 UTC
Scheduled - A software maintenance will take place on Monday 2025-07-14 from 14:00 to 16:00 UTC.

This update introduces the following changes:
* Backend technical update for a future feature to allow flights (Direct, Programmatic Guaranteed and Reselling) to be at the same level of priority as Programmatic bid requests


Please note that there should be no interruptions to ad-serving or reporting data collection during this maintenance.

Best Regards,
Your Triton Digital Team

Jul 10, 19:07 UTC
Jul 13, 2025

No incidents reported.

Jul 12, 2025
Jul 11, 2025
Resolved - The source of the latency has been found and corrections have been applied. On Demand response times are now back to normal operating parameters.
This incident is considered resolved.

Jul 11, 19:49 UTC
Investigating - We are investigating an issue where we are seeing higher than normal latency responses from our On Demand ad service.
The issue seems to be contained to our Ashburn and Montreal locations.
More information to come.

Jul 10, 20:58 UTC
Jul 10, 2025
Completed - The scheduled maintenance has been completed.
Jul 10, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 19:00 UTC
Scheduled - [Ads - Reseller Contracts] Support percentage pricing in contracts -> NEW
[Tap Settings - Ad Separation] Transfer page from Settings to TAPUI -> NEW

Jul 9, 17:31 UTC
Jul 9, 2025
Resolved - Mitigation measures have been proven successful.
This incident is considered resolved.

Jul 9, 16:34 UTC
Monitoring - A fix has been deployed. We are seeing positive data suggesting that the fix is working and mitigating the timeouts properly.
We will monitor the situation closely.

Jul 9, 02:41 UTC
Identified - The issue's origin has been isolated to certain API queries the UI is making. We are currently developing mitigation measures to improve performance.
More information to come.

Jul 8, 17:26 UTC
Investigating - We are investigating an issue where TAP Programmatic is intermittently returning errors (500/504) or timing out.
This incident is not affecting ad delivery.
More information to come.

Jul 7, 18:53 UTC
Jul 8, 2025
Jul 7, 2025
Completed - The scheduled maintenance has been completed.
Jul 7, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 13:00 UTC
Scheduled - [Ads - Flights] Update Yield-Op word reference to TAP and Configuration page redirection -> DEBT
[Ad quality - Default rule] Add Edit feature to Default rule -> NEW
Need Generic test selectors for Publishers package page

Jul 3, 19:43 UTC
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025
Completed - The scheduled maintenance has been completed.
Jul 4, 23:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 23:00 UTC
Update - The component in maintenance on July 5th is updated to be the Omny Studio Recording Agent.
Jun 13, 13:43 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 13, 13:37 UTC
Scheduled - Maintenance Notification: Service Downtime for Omny Studio Recording Agent
Dear Valued Clients,
We are writing to inform you of upcoming maintenance related to some changes being made by our cloud service provider which will affect the functionality of your live stream Recording Agents.
To best manage those changes, there will be a brief downtime period lasting approximately 15 minutes on Saturday 5th July, sometime between 9:00 AM and 11:00 AM AEST.
For the downtime period during the maintenance window, the recording functionality of live stream Recording Agents will not be operational . Recordings during this downtime period will stop abruptly and will not be captured by Omny Studio. If you have automatic podcasting setup for shows captured on this date, you may experience issues depending on your configuration – either shortened recordings being published or automatic podcasting not running if you have enabled the option to “exclude recordings that started or ended abruptly”.
We recommend planning your recordings accordingly to avoid any inconvenience during this maintenance window. Once the updates are completed, full functionality will be restored.
Thank you for your understanding as we work to minimize interruptions to your system. If you have any questions or concerns, please feel free to reach out to our support team.
Kind regards,
The Omny Studio Team

Jun 13, 10:13 UTC