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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 01, 2026 - 00:00 UTC
Scheduled - A network maintenance at our Sao Paolo datacenter will take place on April 1st, 2026 starting at 12:00 UTC. It is expected to run for up to 1 hour in length.
One of our service providers will be performing an upgrade on a core network equipment.
There is expected to be a brief downtime for streaming services. The redundancy in place for our services should make this short downtime seamless and non impacting for end users.
Our team will be monitoring the situation closely throughout the scheduled maintenance.
If you have any questions or concerns, please feel free to reach out by opening up a Support ticket.
Affected Region: South America
Best Regards, Your Triton Digital Team
Apr 1, 202600:00-01:00 UTC
AMERICAS
Under Maintenance
90 days ago
99.99
% uptime
Today
Live Streaming Delivery - East
Under Maintenance
90 days ago
100.0
% uptime
Today
Live Streaming Delivery - West
Under Maintenance
90 days ago
100.0
% uptime
Today
Podcast Delivery
Operational
90 days ago
100.0
% uptime
Today
Content Delivery Network APIs
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Ad Delivery
Under Maintenance
90 days ago
100.0
% uptime
Today
Podcast Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Programmatic Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
On-Demand Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
TAP UI
Operational
90 days ago
99.99
% uptime
Today
TAP Explore
Operational
90 days ago
99.99
% uptime
Today
TAP Reporting
Operational
90 days ago
100.0
% uptime
Today
TAP Reporting - Inventory Availability Forecasting
Operational
Resolved -
Mitigation measures have been applied to existing stations that were no longer authenticating due to case sensitivity mismatches Station Keys. We advise our clients to consider reviewing their station keys according to their security policies. This incident is considered resolved.
Mar 31, 16:35 UTC
Identified -
As a result fo the Settings UI Maintenance that happened earlier today (https://tritonstatus.statuspage.io/incidents/tmbfgtrspjyz), Station Passwords (now called Station Keys) are now required to be case sensitive (as seen in the Common Assets UI). Any password having been previously entered in Station Manager with the wrong case (upper case / lower case) will need to be re-entered with the exact case as see in the new Common Assets UI. In such cases, stations may stop streaming if the password was not correctly input in Station Manager. Please consult our guide for accessing the Common Assets UI in Settings and managing your Station Keys: https://help.tritondigital.com/docs/radio-stations For any issues, please contact support at supportdesk@tritondigtial.com
Mar 30, 19:29 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 15:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 14:00 UTC
Scheduled -
A software maintenance will take place on Tuesday, March 31st at 14:00 UTC.
This update introduces the following change: - Backend technical upgrade necessary to maintain the forecasting service
Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
While the maintenance is ongoing, users of the Avails-API may: - Receive some 500 errors - See an impact on the availability of the forecasting service
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
Mar 30, 13:59 UTC
Completed -
The scheduled maintenance has been completed.
Mar 30, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 17:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 27, 17:23 UTC
Scheduled -
A software maintenance will take place on Monday, March 30th, 2026 from 13:30 to 14:30 UTC.
This update introduces the following changes: - Back-end modification to add the capability to excluding ads that are related to IAB category 24 (uncategorized). - Preparations to enable Brand safety and suitability features.
Please note that there should be no interruptions to ad-serving or reporting data collection during this maintenance.
Best Regards, Your Triton Digital Team
Mar 30, 13:30 UTC
Completed -
The scheduled maintenance has been completed.
Mar 30, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 14:00 UTC
Scheduled -
A software maintenance & deployment of a new feature will take place on 2026-03-30 at 2 PM UTC.
This update introduces the following changes:
* Support for station access keys.
These station access keys bring an alternative and optional authentication method between encoders (Station Manager, Telos and Wheatstone) and Triton CDN.
This enhancement will enable the safe rotation of authentication credentials in our encoders.
The following components will be updated:
Settings UI, releasing a new section : Common Assets > Radio Station.
Please note that there is no expected downtime for Live Streaming and you should not experience any service interruptions during this process.
Completed -
The scheduled maintenance has been completed.
Mar 26, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 20:00 UTC
Scheduled -
This update introduces the following changes:
New Reach Extension Forecasting Report: The report gives resellers an accurate forecast of reseller-available inventory. It shows the intersection of reseller targeting and the inventory owner’s constraints so that a reseller’s forecasts closely match what can be actually be delivered.
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
Mar 25, 15:57 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 19:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 19:30 UTC
Scheduled -
The following items will be deployed in our latest release: [BAPI] Change inventory_owner_id to Publisher ID instead of Org ID -> Feature [BAPI, tap-lib-common] Handle and validate the new Sounder and Demos+ Contextual Targeting to be added in TAP -> Feature [BAPI, tap-lib-common] Don't use base RuntimeExceptions -> Debt
Mar 26, 19:25 UTC
Resolved -
This incident is considered resolved.
Mar 23, 20:42 UTC
Monitoring -
Mitigation measures have been applied and all deals that were previously stuck have been synchronized successfully. Should you encounter any further anomaly with a particular deal, please email our support team at supportdesk@tritondigtial.clom for assistance. We will be monitoring the situation closely.
Mar 20, 00:25 UTC
Investigating -
As a result of the TAP Programmatic UI - Intermittent errors incident experienced on March 19th, we are experiencing a delay in synchronisation for deals having been created March 18th and March 19th. The system is working through deal synchronizations but the process is taking much longer than usual. Our development team is working to add mitigation measures to help the system work faster through the backlog of deals to be synched. More information to come.
Mar 20, 00:03 UTC
Completed -
The scheduled maintenance has been completed.
Mar 23, 20:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 19:40 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 23, 19:31 UTC
Scheduled -
Impact: During this maintenance window, access to the Triton Ad Platform UI and related ad delivery endpoints may be briefly unavailable or experience intermittent issues while we complete the migration.
Details: The TAP-UI team will be performing planned maintenance to migrate the Triton Ad Platform UI and associated infrastructure to GitHub and a new AWS/S3/CloudFront setup. This change is intended to improve reliability, performance, and maintainability of the platform.
We do not expect a prolonged outage, but short periods of downtime or degraded performance may occur during the cutover and DNS updates.
User Action: No action is required from customers. If you experience issues beyond the maintenance window, please contact Triton Support.
Mar 23, 19:31 UTC
Completed -
The scheduled maintenance has been completed.
Mar 20, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 13:00 UTC
Scheduled -
A software maintenance will take place on Friday, March 20th, 2026 from 13:00 to 16:00 UTC.
This update introduces the following change: - Back-end modifications on how DPM segments are billed ensuring they are required to match flight targeting.
Please note that there should be no interruptions to ad-serving or reporting data collection during this maintenance.
Best Regards, Your Triton Digital Team
Mar 19, 19:44 UTC
Completed -
The scheduled maintenance has been completed.
Mar 19, 20:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:00 UTC
Scheduled -
This maintenance introduces the following change:
* Internal improvements * BUG FIX: [TAP Settings - Users] Export all users as CSV fails when users are missing a team * BUG FIX: Reduce flight impressions lookup batch size to avoid “Request Header Fields Too Large” on flight export
Please note that there is no interruption to reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
Mar 19, 17:12 UTC
Resolved -
A fix has been applied. TAP Programmatic interface is once again operating under normal parameters. This incident is considered resolved.
Mar 19, 17:54 UTC
Investigating -
We are currently investigating performance issues affecting the TAP Programmatic user interface. Users may experience latency, error messages, or unexpected behavior while navigating the Programmatic tab to manage deals or packages.
Our engineering teams are working to identify the root cause and restore full stability to the platform as quickly as possible. Please note that this issue is limited to the user interface; ad delivery and bidding processes remain unaffected.
Resolved -
This incident is now resolved. We have rolled out a fix which addresses the issue going forward. Please note that clients may see reduced auction counts for 12-18 March ET (inclusive) for any auctions where there were no bids.
Mar 19, 09:06 UTC
Identified -
We are investigating an issue whereby some publishers are seeing reduced auction counts in their Manadge (TAP Programmatic Dashboard) dashboards.
We have identified and are working on a solution which will fix the issue for data going forward.
Completed -
The scheduled maintenance has been completed.
Mar 18, 20:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 20:45 UTC
Scheduled -
The following items will be deployed in our latest release: [BAPI] Validate taxonomy for Comscore targeting -> Feature [BAPI] Enable Publisher ID for API calls in targeting endpoints for Ad Quality/Exclusivity -> Feature [BAPI] Add ability to filter Organization search by delivery_state -> Feature [BAPI] LLM unable to inject bearer token to MCP server -> Debt
Mar 18, 20:39 UTC
Resolved -
Processing has caught up and data is now up to date in the UI. Data mechanisms are operating normally. This incident is considered resolved.
Mar 18, 00:10 UTC
Identified -
A fix was applied to the data processing mechanisms. Data is currently starting to populate and catch up in the UI. More information to come.
Mar 17, 22:12 UTC
Investigating -
We are investigating an issue causing delays in Omny analytics to display for some organizations. The issue is known to affect data from 2026-03-17 07:00 UTC onwards. This incident does not affect Podcast Metrics data. More information to come.
Mar 17, 20:45 UTC