Get webhook notifications whenever Triton Digital Platform Status creates an incident, updates an incident, resolves an incident or changes a component status.
Monitoring - All data is now processed and up to date. Forecasting results should now be returning results as normal. We are monitoring the situation closely.
Aug 29, 2025 - 17:27 UTC
Update - Data ingestion continues. The system is now up to August 26th. More information to come.
Aug 29, 2025 - 13:22 UTC
Update - Data processing is continuing and will take several more hours to complete. Data has now caught up to August 24th. More information to come.
Aug 28, 2025 - 19:17 UTC
Update - A fix has been deployed. The missing data is being processed, which will take several hours to complete.
Aug 27, 2025 - 14:03 UTC
Identified - A temporary issue has affected the forecasting and avails numbers of the most recent data in your reporting dashboards. Due to a change in how certain data fields are processed, the reporting systems have been referencing an outdated dataset since August 16. While historical data remains intact, the most recent 28-day window may not reflect the latest activity, which could impact visibility into current performance metrics. This issue may result in discrepancies in availability reporting during this period. We are actively working to restore full data continuity and will notify you as soon as the latest data is fully integrated.
Aug 25, 2025 - 17:39 UTC
AMERICAS
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Delivery - East
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Delivery - West
Operational
90 days ago
100.0
% uptime
Today
Podcast Delivery
Operational
90 days ago
100.0
% uptime
Today
Content Delivery Network APIs
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Podcast Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Programmatic Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
On-Demand Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
TAP UI
Operational
90 days ago
100.0
% uptime
Today
TAP Explore
Operational
90 days ago
100.0
% uptime
Today
TAP Reporting
Operational
90 days ago
100.0
% uptime
Today
TAP Reporting - Inventory Availability Forecasting
Operational
Completed -
The scheduled maintenance has been completed.
Aug 26, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 20:00 UTC
Scheduled -
This maintenance changed the names of a couple of metrics and introduced a new metric in TAP Explore - Reach Extension report:
- Reseller Net Revenue (USD) is now Media Cost (USD) - Inventory Owner Net Revenue (USD) is now Inventory Owner Revenue (USD) - Reseller Revenue (USD) is a new metric. It’s calculated as Media Cost (USD) - Inventory Owner Revenue (USD)
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
Aug 26, 17:17 UTC
Completed -
The scheduled maintenance has been completed.
Aug 22, 17:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 16:15 UTC
Scheduled -
This maintenance rolls back changes to TAPUI to migrate settings features. We discovered a missing functionality that needs to be fixed before releasing.
Please note that there is no interruption to reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
Aug 22, 16:13 UTC
Completed -
The scheduled maintenance has been completed.
Aug 21, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 12:00 UTC
Scheduled -
A software release will take place between August 7th 2025 UTC and August 21 2025 UTC Streaming delivery servers will be updated within the time window expected for scheduled maintenances under your SLA, unless we can re-route the traffic to other servers prior to the update.
This new release will introduce the following features and improvements: - Support for super-low-delay mounts - Various improvements and bug fixes
This new release will be introduced on the following services: - Media Gateway (MG) - Media Relay (MR)
In order to minimize potential listener impacts, live streaming (MG) maintenances are spread over 3 or 4 deployment phases (one per night). The redundancy in place for our streaming services provides non impacting experience for most listeners. During a maintenance window, selected live streaming instances (MG) stop accepting new listeners and route all new listener traffic to alternate streaming instances. During this period, active sessions are kept alive for a minimum of 12 hours. Long-duration listener sessions (>12h) will get disconnected. The Media Relay (MR) maintenances are spread in 2 phases and could impact all listenership for a few seconds if the service can't recover the stream within the set buffer time. In such case, the system will failover on the second Media Relay automatically.
Our team will be monitoring the situation closely throughout the scheduled maintenance. If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.
Best Regards, Your Triton Digital Team
Aug 5, 18:56 UTC
Resolved -
This incident is considered resolved.
Aug 19, 19:49 UTC
Monitoring -
The cause was identified and a fix has been applied. We are monitoring the situation closely.
Aug 19, 17:40 UTC
Investigating -
We are currently investigating an issue where the user creation mechanisms in Settings and Tap are not working as intended. Clients may intermittently see a 404 error upon trying to create new users in Settings. Additionally, clients may see "invalid username: bad request" when attempting to add an existing Settings user to TAP. More information to follow.
Aug 19, 13:30 UTC
Resolved -
This incident has been resolved.
Aug 19, 13:20 UTC
Monitoring -
A fix has been applied. All scheduled reports are now processing as expected. To avoid excessive strain on our databases, past schedules that were not sent will not be rerun. Clients are instructed to go into the various UI and re-run their reports manually. We will monitor the situation closely.
Aug 18, 20:37 UTC
Identified -
We have identified the cause of the issue and are working on a fix. More information to come.
Aug 18, 19:24 UTC
Investigating -
We are currently investigating an issue where no scheduled reports have been sent since August 14th. Our team is actively looking into the root cause and will provide updates as we learn more.
Aug 18, 17:13 UTC