Our ticketing vendor has resolved this issue. We have verified this situation no longer is impacting our Ticketing system.
Posted 2 months ago. Aug 09, 2017 - 20:04 UTC
Trouble ticket emails are still impacted by this issue. Our ticketing system vendor is investigating this issue, we will continue to update you as we develop further information.
Posted 2 months ago. Aug 09, 2017 - 19:24 UTC
We are currently investigating an issue with our Trouble Ticket system, you may not receive an immediate reply to your submissions.
If you have a Stream Down emergency please call us on our regular line: 866-448-4037 option #1
We will update this report as we develop more information.