Support emails not being processed
Incident Report for Triton Digital
Resolved
The support ticketing system is now functioning at 100% and we are receiving all new cases.
Posted 15 days ago. Oct 03, 2017 - 15:54 UTC
Identified
We are now receiving all new cases submitted to the support ticketing system. The backlog of cases sent from this morning are still being processed.
Posted 17 days ago. Oct 01, 2017 - 17:18 UTC
Investigating
We are looking into reports of emails not being received in our Support ticketing system. For any stream down emergencies, please call our emergency number (1-800-939-9413) and leave a message.
Posted 17 days ago. Oct 01, 2017 - 13:37 UTC