Support emails not being processed

Incident Report for Triton Digital Platform Status

Resolved

The support ticketing system is now functioning at 100% and we are receiving all new cases.

Posted Oct 03, 2017 - 15:54 UTC

Identified

We are now receiving all new cases submitted to the support ticketing system. The backlog of cases sent from this morning are still being processed.

Posted Oct 01, 2017 - 17:18 UTC

Investigating

We are looking into reports of emails not being received in our Support ticketing system. For any stream down emergencies, please call our emergency number (1-800-939-9413) and leave a message.

Posted Oct 01, 2017 - 13:37 UTC