Media preparation issue

Incident Report for Triton Digital Platform Status

Resolved

This incident has been resolved.

Posted May 28, 2020 - 11:51 UTC

Monitoring

We have identified the root cause and this issue has been addressed

Posted May 27, 2020 - 20:42 UTC

Investigating

We are currently investigating an issue with our media preparation service. This is impacting customers ability to upload content to Tap.
Also media transcoding of new new media in bid response for Yield Op will occur with some delay (only new media from Yield-Op is impacted)

Posted May 27, 2020 - 17:38 UTC

This incident affected: AMERICAS (Yield-Op Ad Delivery, Legacy Tap UI).