Update - We have deployed a follow up platform update that allows us to improve reporting capabilities further.
It is now possible to run reports with a start date that is up to 13 months in the past with an end date that is 6 months (up from 90 days) from the start date. This means that users wishing to run reports that cover a year can now do so by running 2 separate reports (instead of 4 previously).
Users who are in need of reporting coving more than 13 months in the past are still instructed to communicate with our Support Team (supportdesk@tritondigital.com).
More information to follow.
Oct 06, 2022 - 21:04 UTC
It is now possible to run reports with a start date that is up to 13 months in the past with an end date that is 6 months (up from 90 days) from the start date. This means that users wishing to run reports that cover a year can now do so by running 2 separate reports (instead of 4 previously).
Users who are in need of reporting coving more than 13 months in the past are still instructed to communicate with our Support Team (supportdesk@tritondigital.com).
More information to follow.
Oct 06, 2022 - 21:04 UTC
Update - We have deployed platform update that allows us to improve reporting capabilities. It is now possible to run reports with a start date that is up to 13 months in the past. However, the report's end date will be capped at a maximum of 90 days from the start date. This means that users wishing to run reports that cover a year can now do so by running 4 separate reports.
Users who are in need of reporting coving more than 13 months in the past are instructed to communicate with our Support Team (supportdesk@tritondigital.com).
More information to follow.
May 19, 2022 - 19:29 UTC
Users who are in need of reporting coving more than 13 months in the past are instructed to communicate with our Support Team (supportdesk@tritondigital.com).
More information to follow.
May 19, 2022 - 19:29 UTC
Identified - As part of a previous incident (https://status.tritondigital.com/incidents/8my5chtpbpxw), the team had put in place a mitigation mechanism to restrict Tap Explore queries to be a maximum of 90 days in the past. Since the data display issues were resolved, the incident was closed but the temporary measure of limiting query periods to 90 days is still in effect to ensure product stability.
However, work is still being done to restore capabilities for larger queries.
To make tracking of the temporary limitation easier, we are moving this to its own incident.
At present, we cannot give an ETA of when this limitation will be removed.
More information to follow.
Apr 29, 2022 - 20:35 UTC
However, work is still being done to restore capabilities for larger queries.
To make tracking of the temporary limitation easier, we are moving this to its own incident.
At present, we cannot give an ETA of when this limitation will be removed.
More information to follow.
Apr 29, 2022 - 20:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 05, 2022 - 13:00 UTC
Oct 05, 2022 - 13:00 UTC
Scheduled - A software release will take place between 2022-10-05 13:00 UTC and 2022-10-8 01:00 UTC
Streaming delivery servers will be updated within the time window expected for scheduled maintenances under your SLA, unless we can re-route the traffic to other servers prior to the update.
This new release will introduce the following features and improvements:
- Support TildaATS metadata format in Icecast protocol
This new release will be introduced on the following services:
- Media Relay (MR)
In order to minimize potential listener impacts, live streaming (MR) maintenances are spread over 2 or 3 deployment phases (one per night). The redundancy in place for our streaming services provides non impacting experience for most listeners. The Media Relay (MR) maintenances are spread in 2 phases and could impact all listenership for a few seconds if the service can't recover the stream within the set buffer time. In such case, the system will failover on the second Media Relay automatically.
Our team will be monitoring the situation closely throughout the scheduled maintenance.
If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.
Best Regards,
Your Triton Digital Team
Streaming delivery servers will be updated within the time window expected for scheduled maintenances under your SLA, unless we can re-route the traffic to other servers prior to the update.
This new release will introduce the following features and improvements:
- Support TildaATS metadata format in Icecast protocol
This new release will be introduced on the following services:
- Media Relay (MR)
In order to minimize potential listener impacts, live streaming (MR) maintenances are spread over 2 or 3 deployment phases (one per night). The redundancy in place for our streaming services provides non impacting experience for most listeners. The Media Relay (MR) maintenances are spread in 2 phases and could impact all listenership for a few seconds if the service can't recover the stream within the set buffer time. In such case, the system will failover on the second Media Relay automatically.
Our team will be monitoring the situation closely throughout the scheduled maintenance.
If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.
Best Regards,
Your Triton Digital Team
AMERICAS
Under Maintenance
East - Live Streaming Delivery
Under Maintenance
West - Live Streaming Delivery
Under Maintenance
Podcast Delivery
Operational
Live Streaming Ad Delivery
Operational
On-Demand Ad Delivery
Operational
Podcast Ad Delivery
Operational
Yield-Op Ad Delivery
Operational
Legacy Tap UI
Operational
TAP UI
Operational
Tap Reporting
Operational
Tap Reporting - Inventory Availability Forecasting
Operational
Tap Explore
Operational
Media Buying API
?
Operational
Order Management System (OMS) Proxy
Operational
Yield-Op UI
Operational
Yield-Op Analytics Dashboard (Rill)
Operational
Yield-Op Scheduled Reports
Operational
3rd Party Trackers & Programmatic Impressions
Operational
Metrics API (Advertising + Measurement)
Operational
Podcast Metrics UI
Operational
Streaming Metrics UI
Operational
Webcast Metrics UI
Operational
Webcast Metrics API
Operational
Data Collection Services (LT / LC)
?
Operational
Omny Studio Management Portal
Operational
Omny Studio Management API
Operational
Omny Campaign Manager
Operational
Omny.fm Publishing
Operational
Single Sign On Services
Operational
Login services
Operational
Custom Reports
Operational
Omny Campaign Manager Forecasting Tool
Operational
Triton Console
Operational
3rd party cookie synchronization
Operational
Omny Studio Webhooks Service
Operational
Data Export Services
Operational
EMEA
Under Maintenance
Live Streaming Delivery
Under Maintenance
Podcast Delivery
Operational
Live Streaming Ad Delivery
Operational
On-Demand Ad Delivery
Operational
Podcast Ad Delivery
Operational
Yield-Op Ad Delivery
Operational
Legacy Tap UI
Operational
Tap Reporting
Operational
Tap Reporting - Inventory Availability Forecasting
Operational
Tap Explore
Operational
Media Buying API
Operational
Order Management System (OMS) Proxy
Operational
Yield-Op UI
Operational
Yield-Op Analytics Dashboard (Rill)
Operational
Yield-Op Scheduled Reports
Operational
3rd Party Trackers & Programmatic Impressions
Operational
Metrics API (Advertising + Measurement)
Operational
Podcast Metrics UI
Operational
Streaming Metrics UI
Operational
Webcast Metrics UI
Operational
Webcast Metrics API
Operational
Data Collection Services (LT / LC)
Operational
Omny Studio Management Portal
Operational
Omny Studio Management API
Operational
Omny Campaign Manager
Operational
Omny.fm Publishing
Operational
Single Sign On Services
Operational
Login services
Operational
Custom Reports
Operational
Omny Campaign Manager Forecasting Tool
Operational
Triton Console
Operational
3rd party cookie synchronisation
Operational
TAP UI
Operational
Omny Studio Webhooks Service
Operational
Data Export Services
Operational
APAC
Under Maintenance
South East & Pacific - Live Streaming Delivery
Under Maintenance
South - Live Streaming Delivery
Under Maintenance
Podcast Delivery
Operational
Live Streaming Ad Delivery
Operational
On-Demand Ad Delivery
Operational