TAP Programmatic UI intermittent errors
Monitoring - A fix has been deployed. We are seeing positive data suggesting that the fix is working and mitigating the timeouts properly.
We will monitor the situation closely.
Jul 09, 2025 - 02:41 UTC
Identified - The issue's origin has been isolated to certain API queries the UI is making. We are currently developing mitigation measures to improve performance.
More information to come.
Jul 08, 2025 - 17:26 UTC
Investigating - We are investigating an issue where TAP Programmatic is intermittently returning errors (500/504) or timing out.
This incident is not affecting ad delivery.
More information to come.
Jul 07, 2025 - 18:53 UTC
Degraded Performance Due to Core Network Equipment Failure – PARIS Datacenter
Identified - Network capacity in our Paris data centre has been returned to normal operating levels.
We are waiting on the arrival of the new equipment to restore redundancy to this location.
More information to come.
Jul 08, 2025 - 15:24 UTC
Update - The incident was caused by a core router failure. A replacement equipment is on its way to our data centre. The site remains active, but at reduced capacity. In the meantime, traffic is being appropriately balanced with our other data centres. Listener impacts should be minimal.
More information to come.
Jul 08, 2025 - 13:27 UTC
Investigating - We are currently investigating the loss of a core network equipment at our PARIS datacenter. As a result, the site is operating with reduced capacity and redundancy.

A portion of the traffic has been rerouted to other data centers in the region to mitigate the impact.

Some Live Streaming and Podcast listeners may have experienced brief disconnections at the time of the incident, but services should have automatically reconnected shortly thereafter.

We will provide further updates as more information becomes available. Thank you for your patience.
Jul 08, 2025 - 11:33 UTC
Uptime over the past 90 days. View historical uptime.
AMERICAS Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - East Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - West Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
100.0 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
100.0 % uptime
Today
TAP API ? Operational
90 days ago
100.0 % uptime
Today
Media Buying API ? Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API ? Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
100.0 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronization Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) ? Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management API Operational
90 days ago
100.0 % uptime
Today
Omny Studio Recording Agent ? Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing Operational
90 days ago
100.0 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud ? Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
100.0 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
100.0 % uptime
Today
TAP API ? Operational
90 days ago
100.0 % uptime
Today
Media Buying API Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API ? Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
100.0 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronisation Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management API Operational
90 days ago
100.0 % uptime
Today
Omny Studio Recording Agent ? Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing Operational
90 days ago
100.0 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud ? Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - South East & Pacific Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - South Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
100.0 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
100.0 % uptime
Today
TAP API ? Operational
90 days ago
100.0 % uptime
Today
Media Buying API Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API ? Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
100.0 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronisation Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal ? Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management API Operational
90 days ago
100.0 % uptime
Today
Omny Studio Recording Agent ? Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing ? Operational
90 days ago
100.0 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud ? Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 9, 2025

Unresolved incident: TAP Programmatic UI intermittent errors.

Jul 8, 2025

Unresolved incident: Degraded Performance Due to Core Network Equipment Failure – PARIS Datacenter.

Jul 7, 2025
TAP UI scheduled deployment - July 7th 2025 at 13:00UTC
Completed - The scheduled maintenance has been completed.
Jul 7, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 13:00 UTC
Scheduled - [Ads - Flights] Update Yield-Op word reference to TAP and Configuration page redirection -> DEBT
[Ad quality - Default rule] Add Edit feature to Default rule -> NEW
Need Generic test selectors for Publishers package page
Jul 3, 19:43 UTC
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025
Omny Recording Agent Maintenance July 5th
Completed - The scheduled maintenance has been completed.
Jul 4, 23:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 23:00 UTC
Update - The component in maintenance on July 5th is updated to be the Omny Studio Recording Agent.
Jun 13, 13:43 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 13, 13:37 UTC
Scheduled - Maintenance Notification: Service Downtime for Omny Studio Recording Agent
Dear Valued Clients,
We are writing to inform you of upcoming maintenance related to some changes being made by our cloud service provider which will affect the functionality of your live stream Recording Agents.
To best manage those changes, there will be a brief downtime period lasting approximately 15 minutes on Saturday 5th July, sometime between 9:00 AM and 11:00 AM AEST.
For the downtime period during the maintenance window, the recording functionality of live stream Recording Agents will not be operational . Recordings during this downtime period will stop abruptly and will not be captured by Omny Studio. If you have automatic podcasting setup for shows captured on this date, you may experience issues depending on your configuration – either shortened recordings being published or automatic podcasting not running if you have enabled the option to “exclude recordings that started or ended abruptly”.
We recommend planning your recordings accordingly to avoid any inconvenience during this maintenance window. Once the updates are completed, full functionality will be restored.
Thank you for your understanding as we work to minimize interruptions to your system. If you have any questions or concerns, please feel free to reach out to our support team.
Kind regards,
The Omny Studio Team
Jun 13, 10:13 UTC
Jul 3, 2025

No incidents reported.

Jul 2, 2025
TAP UI scheduled deployment - July 2 2025 at 18:00UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 18:00 UTC
Scheduled - [Tap Settings - Programmatic] Update prog_publisher_id to ALL endpoints -> DEBT
[Publishers - Deals/Ad network - Deals] Remove warning on Deal Edit for AdsWizz Demand Platform -> NEW
Update Knowledge base link -> FIX
Jul 2, 13:06 UTC
Profile Enricher scheduled maintenance for Wednesday, July 2 at 2:00 PM UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 14:00 UTC
Scheduled - The profile enricher will be updated to now support the CRA Audio ID, enabling privacy-safe targeting and measurement through enriched listener profiles.
Jul 1, 22:57 UTC
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
TAP UI scheduled deployment - Jun 26 2025 at 20:00UTC
Completed - The scheduled maintenance has been completed.
Jun 26, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 20:00 UTC
Scheduled - [Tap Settings - Users] Add Programmatic role column into Users list page -> NEW
[Ads - Contracts] Flag external publishers with (external) -> NEW
Jun 26, 14:03 UTC
Jun 25, 2025
TAP UI scheduled deployment - Monday Jun 25 2025 at 18:30UTC
Completed - The scheduled maintenance has been completed.
Jun 25, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 18:30 UTC
Scheduled - Programmatic features and bug fixes:
[Ad quality rule - Default rule] Error opening rule -> FIX
[Open Marketplace - Floor Rules] A soft floor is not required -> FIX
Move Publisher > Ad quality pages under Tap Settings -> NEW
[Publisher] Add "switch org" message to programmatic publisher pages -> NEW
[Ad Network] Add "switch org" message to programmatic publisher pages -> NEW
Jun 25, 12:00 UTC
Live Streaming - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 18:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 18:42 UTC
Scheduled - A software release will take place between June 11th 2025 UTC and June 25th 2025 UTC
Streaming delivery servers will be updated within the time window expected for scheduled maintenances under your SLA, unless we can re-route the traffic to other servers prior to the update.

This new release will introduce the following features and improvements:
- Various bug fixes

This new release will be introduced on the following services:
- Media Gateway (MG)
- Media Relay (MR)

In order to minimize potential listener impacts, live streaming (MG) maintenances are spread over 3 or 4 deployment phases (one per night). The redundancy in place for our streaming services provides non impacting experience for most listeners. During a maintenance window, selected live streaming instances (MG) stop accepting new listeners and route all new listener traffic to alternate streaming instances. During this period, active sessions are kept alive for a minimum of 12 hours. Long-duration listener sessions (>12h) will get disconnected. The Media Relay (MR) maintenances are spread in 2 phases and could impact all listenership for a few seconds if the service can't recover the stream within the set buffer time. In such case, the system will failover on the second Media Relay automatically.

Our team will be monitoring the situation closely throughout the scheduled maintenance.
If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.

Best Regards,
Your Triton Digital Team
Jun 9, 20:44 UTC
TAP UI scheduled deployment - SSO NEW LOGIN AUTH - Monday Jun 25 2025 at 12:30UTC
Completed - The scheduled maintenance has been completed.
Jun 25, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 12:30 UTC
Scheduled - TAP UI scheduled deployment - SSO NEW LOGIN AUTH
Jun 25, 11:56 UTC
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