All Systems Operational
Streaming Platform Operational
Podcast   Operational
Live Streaming   Operational
Advertising Platform Operational
Ad Delivery   Operational
Tap Reporting   Operational
Tap UI   Operational
Tap Reporting - Inventory Availability Forecasting   Operational
Measurement Platform Operational
Data Collection Services   Operational
Webcast Metrics   Operational
Webcast Metrics Local   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 18, 2017

No incidents reported today.

Nov 17, 2017
Completed - The scheduled maintenance has been completed.
Nov 17, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 02:00 UTC
Scheduled - A planned software release will take place for 2017-11-16 at 9:00PM EST/EDT.
Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.

The components impacted will be as follows:
- Ad Delivery – (No impact)
- Tap Reporting – (Temporary unavailable)
- Tap UI – (Temporary unavailable)

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your TritonDigitalTeam
Nov 15, 15:27 UTC
Nov 16, 2017

No incidents reported.

Nov 15, 2017

No incidents reported.

Nov 14, 2017
Resolved - This issue is solved.
We are looking to correct historical reports.
Nov 14, 14:57 UTC
Monitoring - Early this afternoon we have identified an issue with the services responsible to record a2x impressions, the issue has started on nov 9th in the afternoon and prevent impressions related to bids with specific informations to be recorded in our system.

A fix has been has been implemented around 4.00 pm today and the Service has been fully restored.
We are still measuring the impacts
Nov 14, 00:13 UTC
Nov 13, 2017

No incidents reported.

Nov 12, 2017
Resolved - Resolved: TAP Avails Unavailable for Some Customers.

Dear TritonDigital Customer,

The service has fully recovered. Avail numbers are available.
Ad delivery was not affected.

If you have any questions, please contact us by creating a support ticket.

Best regards,
Your TritonDigital Team
Nov 12, 13:34 UTC
Monitoring - Dear TritonDigital Customer,

Our team has identified the issue and applied a fix. We're currently monitoring the avails system.
Please note that ad delivery was not affected.

Best Regards,

Your TritonDigital Team
Nov 12, 13:13 UTC
Investigating - Dear TritonDigital Customer,

The TAP avails system is currently experiencing a partial degradation of service. Because of this, some customers might be unable to obtain avail numbers from TAP.

Please note that this does not affect ad delivery.

If you have any questions, please contact us by creating a support ticket.

Best regards,
Your TritonDigital Team
Nov 12, 00:31 UTC
Nov 11, 2017

No incidents reported.

Nov 10, 2017
Completed - The scheduled maintenance has been completed.
Nov 10, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 02:00 UTC
Scheduled - Dear TritonDigital Customer,

We are performing scheduled maintenance to one of the Ad Delivery component on November 9th, 2017 from 9:00PM EST to 11:00 PM EST.

This maintenance purpose is to optimize how timeout are being handled for a2x contents

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your TritonDigitalTeam
Nov 8, 22:08 UTC
Nov 9, 2017

No incidents reported.

Nov 8, 2017
Completed - The scheduled maintenance has been completed.
Nov 8, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 12:00 UTC
Scheduled - SCHEDULED
A planned software release will take place from 2017-11-6 at 7AM EDT to 2017-11-8 at 5PM EDT.

This update introduces the following features and enhancements:
- Optimization to prevent downloads from stopping under some adverse network conditions
- Bug fix for podcasts occasionally being unavailable for while being transcoded

The following components will be updated:
- MediaCaster

Podcasting services will not be affected.
Nov 3, 18:37 UTC
Completed - The scheduled maintenance has been completed.
Nov 8, 04:26 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 8, 04:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 01:59 UTC
Scheduled - An maintenance will take place at 9h00 PM EDT to 10h00 PM EDT.

This maintenance's purpose is to fix the podcast availability forecasting issue.

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
Tap Availibility Forecasting will be briefly unavailable while the service will restart

Best Regards,
Your TritonDigitalTeam
Nov 6, 16:50 UTC
Resolved - The TAP UI fix had been implemented and a database restart was done at 4PM EDT. The UI had been monitored since and it is now working optimally. The issue is now resolved.
Nov 8, 02:33 UTC
Identified - Identified: We have identified the issue with TAP UI and are working to resolve the issue. More information will follow.
Nov 7, 18:28 UTC
Investigating - Investigating: Our TAP UI is running in a degraded mode. More information will follow.
Nov 7, 17:30 UTC
Nov 5, 2017

No incidents reported.

Nov 4, 2017

No incidents reported.