Streaming Platform maintenance for 2018-10-16 @7AM EDT to 2018-10-18 @4PM EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 11:00 UTC
Scheduled - A planned software release will take place on 2018-10-16 @7AM EDT to 2018-10-18 @4PM EDT

This update introduces the following features and enhancements:
- MediaGateway 5.0

This upgrade will conclude the deployment (started on 2018-09-19) across all servers in our platform.

Streaming Platform services will not be affected.
Uptime over the past 90 days. View historical uptime.
Streaming Platform Under Maintenance
Podcast   Operational
Live Streaming   Under Maintenance
Advertising Platform Operational
90 days ago
100.0 % uptime
Today
Ad Delivery   Operational
Media Buying API   ? Operational
90 days ago
100.0 % uptime
Today
Tap Reporting   Operational
Tap UI   Operational
Tap Reporting - Inventory Availability Forecasting   Operational
Yield-Op Ad Delivery   Operational
90 days ago
100.0 % uptime
Today
Yield-Op UI   Operational
90 days ago
100.0 % uptime
Today
Measurement Platform Operational
Data Collection Services (LT / LC)   ? Operational
Webcast Metrics   Operational
Webcast Metrics Local   Operational
Podcast Metrics   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 17, 2018

No incidents reported today.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018
TAP filler incident
Resolved - This incident has been resolved.
Oct 12, 20:35 UTC
Investigating - We are currently investigating an issue that prevents users from uploading audio to a filler campaign. A user is prompted with an alert that prevents them from continuing with the upload.
Oct 12, 18:00 UTC
TAP UI maintenance for 2018-10-12 at 2.45 PM EDT
Completed - The scheduled maintenance has been completed.
Oct 12, 19:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 18:45 UTC
Scheduled - SCHEDULED

A maintenance update will take place at 2018-10-12 at 2.45 PM EDT.

This update introduces the following fixes for :
- issue that prevents users from selecting a Creative Template for an ad.
- issue that prevents users from uploading audio to a filler campaign.

The following components will be updated:
- TAP UI

TAP UI will be temporarily unavailable.
Ad delivery will not be affected.
Oct 12, 18:23 UTC
Ad Delivery maintenance for 2018-10-11 at 9:00PM EST
Completed - The scheduled maintenance has been completed.
Oct 12, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 01:00 UTC
Scheduled - A planned software maintenance will take place on 2018-10-11 at 9pm EDT.

This update introduces the following enhancements:
- Enhancement on profile management for on-demand interface

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Oct 9, 21:34 UTC
TAP maintenance for 2018-10-11 at 9PM EDT
Completed - The scheduled maintenance has been completed.
Oct 12, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 01:00 UTC
Scheduled - A planned software release will take place on 2018-10-11 at 9PM EDT.

This update introduces the following features and enhancements:
- Add first-in sequence for podcast and in-stream pre-roll

The following components will be updated:
- TAP UI

Ad delivery will not be affected.
Oct 9, 21:25 UTC
Triton Digital incident: packet loss in MTL
Resolved - This incident is now resolved.
Oct 12, 01:36 UTC
Investigating - Our network services are affected by some packet loss over Cogent Provider at our MTL datacenter. More information will follow.
Oct 12, 00:38 UTC
Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018
Tap UI
Resolved - This incident has been resolved.
Oct 6, 16:38 UTC
Monitoring - Monitoring. Our team has returned the TAP UI to service. We will continue to monitor this situation.
Oct 5, 19:32 UTC
Investigating - Investigating: Our TAP UI is running in a degraded mode. More information will follow.

Ad delivery is not impacted.
Oct 5, 19:24 UTC
Oct 5, 2018
Triton Digital incident: TAP UI
Resolved - This incident has been resolved.
Oct 5, 19:59 UTC
Monitoring - Service is up. We are monitoring.
Oct 5, 19:30 UTC
Investigating - Our TAP UI is running in a degraded mode. More information will follow.

Ad delivery is not impacted.
Oct 5, 19:20 UTC
Networking issues in LAX
Resolved - We are marking this issue resolved.
Oct 5, 18:24 UTC
Monitoring - Monitoring. Our team has resolved an issue in our LAX datacenter, as of 10:31 the situation had returned to normal. We will continue to monitor this situation.
Oct 5, 15:57 UTC
Investigating - Investigating: We are currently investigating a networking issue with our servers in LAX. More information will follow.
Oct 5, 14:32 UTC
Oct 4, 2018
Triton Digital incident: NowPlaying History and Cue Point Monitoring delayed.
Resolved - Resolved: Our teams have resolved the issues surrounding NowPlaying inaccuracies and the Cue Point Monitoring services. There was no data lost and the platform is fully functional at this time.
Oct 4, 15:04 UTC
Investigating - Investigating: Our cue point processing infrastructure is running behind which is causing inaccuracies in the NowPlaying History and Cue Point Monitoring Services for some mounts. No data has been lost and the system should be caught up shortly. More information will follow.
Sep 26, 15:47 UTC
Ad Delivery maintenance for 2018-10-03 at 9:00PM EST
Completed - The scheduled maintenance has been completed.
Oct 4, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 01:00 UTC
Scheduled - This maintenance brings:
- Monitoring & Instrumentation

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Oct 3, 13:14 UTC
Oct 3, 2018

No incidents reported.

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