In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 04:00 UTC
Scheduled - SCHEDULED
A required maintenance update will take place from 2018-08-06 to 2018-08-24

The following components will be updated:
Listener Tracking API Back End servers

This maintenance will not introduce any new features.
We do not expect any downtime or problems.
Streaming Platform Operational
Podcast   Operational
Live Streaming   Operational
Advertising Platform Operational
Ad Delivery   Operational
Tap Reporting   Operational
Tap UI   Operational
Tap Reporting - Inventory Availability Forecasting   Operational
Measurement Platform Under Maintenance
Data Collection Services (LT / LC)   ? Under Maintenance
Webcast Metrics   Operational
Webcast Metrics Local   Operational
Podcast Metrics   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SCHEDULED
A resilience test will take place at 2018-08-16 at 9:30AM EDT

The following components will be affected:
- Webcast Metrics User Interface
- Webcast Metrics API

We expect that this test will create short period of blackout for the above components
Posted on Aug 15, 20:11 UTC
Past Incidents
Aug 16, 2018

No incidents reported today.

Aug 15, 2018
Completed - The scheduled maintenance has been completed.
Aug 15, 03:08 UTC
Scheduled - SCHEDULED
A Webcast Metrics maintenance update will take place at 11:00AM EDT on 2018-08-14.

This update introduces the following features and enhancements:
- Improved monitoring and failover mechanism

The following components will be updated:
- Webcast Metrics User Interface

This maintenance should have no impact on the availability of the service
Aug 13, 18:14 UTC
Aug 14, 2018
Resolved - Data has been processed and it is available in Webcast Metrics. Thank you for your patience.
Aug 14, 12:19 UTC
Identified - We have identified an issue with Webcast Metrics Data Processing (July 2018) and are working to resolve it. More information will follow.
Aug 13, 16:49 UTC
Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018
Completed - The scheduled maintenance has been completed.
Aug 9, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 01:00 UTC
Scheduled - A planned software release will take place on 2018-08-02 at 9PM EDT.

This update introduces the following features and enhancements:
- Media Buying API: minimise data returned in get advertisers for DMP segment reporting

The following components will be updated:
- MB-API

Ad delivery will not be affected.
Aug 1, 19:52 UTC
Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.

Aug 2, 2018
Completed - The scheduled maintenance has been completed.
Aug 2, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 19:00 UTC
Scheduled - A planned network/server maintenance will take place on 2018-07-30 @3PM EDT to 2018-08-02 @3PM EDT

This maintenance will upgrade the network and server capacity in our Paris site.

Podcasting platform will not be affected.
Streaming platform might see some brief interruptions of service when encoders are switched to a backup site.
Jul 20, 19:09 UTC
Resolved - The logs are reprocessed and the data is available. Thank you for your patience.
Aug 2, 15:25 UTC
Investigating - Yield-Op auctions related information are incomplete since yesterday 6PM (MTL time) meaning that looker reports related to a2x / Yield-Op are missing some data.
The issue has been identified and is related to log processing workflow.
The team is actively working to fix the issue and logs are currently being reprocessed.

Ad delivery is not impacted.
Aug 2, 12:42 UTC