Programmatic Guaranteed (GD) Deals and Reach Extension Optimizations
Investigating - Following the software update on November 4, overall impressions for Programmatic and Reach Extension have improved. Some clients may notice changes in their reporting, particularly for Programmatic Guaranteed (PG) deals:

- More PG bid requests and wins: More PG deals are now evaluated for each ad opportunity.
- More "Lost on Price": PG deals now compete with each other. When more deals respond than there are ads to fill, the highest-priced deals are selected. The others are recorded as "Lost on Price".
- Lower delivery and win rates: These rates are calculated against a larger number of auctions, so they can drop even when impressions and revenue are stable or higher. Please rely on delivered impressions and revenue instead.

Our team is working on optimisations and on documentation to help you interpret these changes. No action is required by our clients.

More information to come.
Nov 12, 2026 - 14:21 UTC
NowPlaying API maintenance for 2026-11-09 at 06:00 PM UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 09, 2026 - 18:00 UTC
Scheduled - A planned infrastructure maintenance will take place from November 9, 2026, at 6:00 PM UTC through November 20, 2026, at 6:00 PM UTC.

This maintenance focuses on infrastructure optimization and operational improvements to the NowPlaying API.

The following component will be updated:
- NowPlaying API

No downtime or service interruptions are expected during this maintenance period. Our team will closely monitor service performance throughout the process to ensure everything continues to operate as expected.

If you have any questions, please contact us by creating a Support ticket.
Best Regards,
Your Triton Digital Team
Nov 9, 2026 18:00 - Nov 20, 2026 18:00 UTC
Uptime over the past 90 days. View historical uptime.
AMERICAS Operational
Live Streaming Delivery - East Operational
Live Streaming Delivery - West Operational
Podcast Delivery Operational
Content Delivery Network APIs Operational
Live Streaming Ad Delivery Operational
Podcast Ad Delivery Operational
Programmatic Ad Delivery Operational
On-Demand Ad Delivery Operational
TAP UI Operational
TAP Explore Operational
TAP Reporting Operational
TAP Reporting - Inventory Availability Forecasting Operational
TAP API Operational
Triton Creative Management API Operational
DMP integrations Operational
TAP Programmatic UI (Yield-Op) Operational
Manadge (TAP Programmatic Analytics Dashboard) Operational
Programmatic Scheduled Reports Operational
Order Management System (OMS) Proxy Operational
3rd party cookie synchronization Operational
3rd Party Trackers & Programmatic Impressions Operational
Metrics API (Advertising + Measurement) Operational
Podcast Metrics UI Operational
Triton Rankers Operational
Streaming Metrics UI Operational
Webcast Metrics UI Operational
Webcast Metrics API Operational
Data Collection Services (LT / LC) Operational
Royalty Reporting Metrics UI Operational
Custom Reports Operational
Data Export Services Operational
Omny Studio Management Portal Operational
Omny Studio Management API Operational
Omny Studio Recording Agent Operational
Omny Studio Webhooks Service Operational
Omny.fm Publishing Operational
Settings UI Operational
Login services Operational
Single Sign On Services Operational
Triton Console Operational
SAM Broadcaster Cloud Operational
Sounder Operational
EMEA Operational
Live Streaming Delivery Operational
Podcast Delivery Operational
Content Delivery Network APIs Operational
Live Streaming Ad Delivery Operational
Podcast Ad Delivery Operational
Programmatic Ad Delivery Operational
On-Demand Ad Delivery Operational
TAP UI Operational
TAP Explore Operational
TAP Reporting Operational
TAP Reporting - Inventory Availability Forecasting Operational
TAP API Operational
Triton Creative Management API Operational
Order Management System (OMS) Proxy Operational
DMP integrations Operational
TAP Programmatic UI (Yield-Op) Operational
Manadge (TAP Programmatic Analytics Dashboard) Operational
Programmatic Scheduled Reports Operational
3rd party cookie synchronisation Operational
3rd Party Trackers & Programmatic Impressions Operational
Metrics API (Advertising + Measurement) Operational
Podcast Metrics UI Operational
Triton Rankers Operational
Streaming Metrics UI Operational
Webcast Metrics UI Operational
Webcast Metrics API Operational
Data Collection Services (LT / LC) Operational
Royalty Reporting Metrics UI Operational
Custom Reports Operational
Data Export Services Operational
Omny Studio Management Portal Operational
Omny Studio Management API Operational
Omny Studio Recording Agent Operational
Omny Studio Webhooks Service Operational
Omny.fm Publishing Operational
Settings UI Operational
Login services Operational
Single Sign On Services Operational
Triton Console Operational
SAM Broadcaster Cloud Operational
Sounder Operational
APAC Operational
Live Streaming Delivery - South East & Pacific Operational
Live Streaming Delivery - South Operational
Podcast Delivery Operational
Content Delivery Network APIs Operational
Live Streaming Ad Delivery Operational
Podcast Ad Delivery Operational
Programmatic Ad Delivery Operational
On-Demand Ad Delivery Operational
TAP UI Operational
TAP Explore Operational
TAP Reporting Operational
TAP Reporting - Inventory Availability Forecasting Operational
TAP API Operational
Triton Creative Management API Operational
DMP integrations Operational
TAP Programmatic UI (Yield-Op) Operational
Manadge (TAP Programmatic Analytics Dashboard) Operational
Programmatic Scheduled Reports Operational
Order Management System (OMS) Proxy Operational
3rd party cookie synchronisation Operational
3rd Party Trackers & Programmatic Impressions Operational
Metrics API (Advertising + Measurement) Operational
Podcast Metrics UI Operational
Triton Rankers Operational
Streaming Metrics UI Operational
Webcast Metrics UI Operational
Webcast Metrics API Operational
Data Collection Services (LT / LC) Operational
Royalty Reporting Metrics UI Operational
Custom Reports Operational
Data Export Services Operational
Omny Studio Management Portal Operational
Omny Studio Management API Operational
Omny Studio Recording Agent Operational
Omny Studio Webhooks Service Operational
Omny.fm Publishing Operational
Settings UI Operational
Login services Operational
Single Sign On Services Operational
Triton Console Operational
SAM Broadcaster Cloud Operational
Sounder Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 12, 2026

TAPUI maintenance. Deployment for November 12th
Completed - The scheduled maintenance has been completed.
Nov 12, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 20:30 UTC
Scheduled - This maintenance introduces the following changes:

* NEW: Reselling Flights: Frequency caps do not apply to reselling flights. Ad separation rules still apply
* Internal improvements and maintenance

Please note that there is no interruption to reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Nov 11, 21:55 UTC
Forecasting - Advertising search engine returning no values
Resolved - This incident is considered resolved.
Nov 12, 14:10 UTC
Monitoring - A fix was deployed. Forecasting is once again showing correct values when using the Advertiser filter.
We are monitoring the situation closely.
Nov 11, 17:55 UTC
Investigating - We are currently experiencing a partial issue with Forecasting affecting Advertiser search engine.
Users may encounter the error message "No values found" when using the Advertising filter.
More information to come.
Nov 11, 16:57 UTC
Streaming maintenance for 2026-11-12 at 03:00 PM UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 10:00 UTC
Scheduled - Scheduled software maintenance will take place on November 12, 2026, from 15:00 to 16:00 UTC.
This update introduces the following changes:
- Internal configuration improvements.

Please note that there is no expected downtime for Live Streaming or Podcasting, and you should not experience any service interruptions during this process.
If you have any questions, please contact us by creating a Support ticket.

Best regards,
Your Triton Digital Team
Nov 10, 22:23 UTC

Nov 11, 2026

Nov 10, 2026

TAPUI maintenance. Deployment for November 10th
Completed - The scheduled maintenance has been completed.
Nov 10, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 19:30 UTC
Scheduled - This maintenance introduces the following changes:

* Internal improvements and maintenance

Please note that there is no interruption to reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Nov 10, 16:12 UTC
Player Web Admin - Unable to Save Changes
Resolved - We are closing this incident as Player Web Admin is scheduled for retirement, and customers are encouraged to transition to an alternative player solution as soon as possible.
In the meantime, our Support team can assist with player updates manually for customers who require changes.
If you need assistance, please contact our Support team (https://help.tritondigital.com/docs/contact-support) to submit your player update requests.
We apologise for the inconvenience and appreciate your understanding.
Nov 10, 20:03 UTC
Identified - We have identified an issue where users will encounter a 403 error when attempting to save changes to their Triton V4 players. The cause has been found to be a result of upgrading our security protocols following the PHP2SHELL vulnerability. At the moment, we do not have plans to restore functionality to PWA.
As previously communicated, Player Web Admin is scheduled for retirement, and customers are encouraged to transition to an alternative player solution as soon as possible.
In the meantime, our team can assist with player updates manually for customers who require changes.
If you need assistance, please contact our Support team to submit your player update requests.
We apologize for the inconvenience and appreciate your understanding.
Nov 6, 14:54 UTC

Nov 9, 2026

Manadge (TAP Programmatic Analytics Dashboard) - Intermittent errors accessing Manadge Dashboards
Resolved - This incident has been resolved.
Nov 9, 08:19 UTC
Update - We are continuing to monitor for any further issues.
Nov 6, 11:21 UTC
Update - We are continuing to monitor for any further issues.
Nov 6, 10:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 09:01 UTC
Update - Upon further investigation, we have uncovered an underlying service from a 3rd party vendor to be the root cause of the issue. We are engaging with the 3rd party for remediation.
Please note that this incident does not affect programmatic ad delivery, nor does it affect programmatic impression data.
More information to come.
Nov 6, 02:16 UTC
Identified - We have identified the cause of the issue and are in the process of applying mitigation measures.
More information to come.
Nov 5, 15:24 UTC
Investigating - We are currently investigating an issue where some users cannot load Manadge Dashboards.
More information to come
Nov 5, 13:07 UTC

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Streaming maintenance on 2026-11-03
Completed - The scheduled maintenance has been completed.
Nov 6, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 18:00 UTC
Scheduled - A software maintenance & deployment of platform improvements will take place starting on 2026-11-03 at 18hrs UTC, with activities continuing over a period of approximately two days.
This update introduces the following changes:
* Enhancements to our streaming platform's security and operational reliability.

The following components will be updated:
Core backend services supporting our streaming delivery network.

Please note that there is no expected downtime for Live Streaming and you should not experience any service interruptions during this process. Our teams will be actively monitoring the platform throughout the maintenance window.

If you have any questions or notice anything unusual, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Oct 26, 19:00 UTC
TAP Creative Manager: Position Targeting issues
Resolved - No further incidents of this issue have been observed.
This incident is considered resolved.
Nov 6, 14:39 UTC
Monitoring - A fix has been deployed to production, and the affected flights have been corrected. Our team is monitoring delivery to confirm everything is working as expected. Further updates to follow.
Nov 5, 23:21 UTC
Update - Please note that the issue is specifically isolated to the position targeting feature in the TAP Creative Manager.
Nov 5, 19:20 UTC
Investigating - We have identified an issue with the recently deployed position targeting feature in TAP Creative Manager where flights created with position targeting do not deliver. Our team is currently working on a fix.
More information to come.
Nov 5, 19:16 UTC

Nov 5, 2026

NowPlaying API maintenance for 2026-11-04 at 03:00 PM UTC
Completed - The scheduled maintenance has been completed.
Nov 5, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 15:01 UTC
Scheduled - A planned infrastructure maintenance will take place on November 4, 2026, at 3:00 PM UTC.
This update introduces the following changes:
- Infrastructure optimizations and performance improvements to the NowPlaying API.

The following components will be updated:
- NowPlaying API

Expected Impact:
No downtime is expected during this maintenance. However, temporary service degradation may occur while the upgrade is in progress, potentially resulting in occasional delays in NowPlaying data updates.

If you have any questions, please contact us by creating a Support ticket.
Best Regards,
Your Triton Digital Team
Nov 3, 14:58 UTC

Nov 4, 2026

Scheduled Digital Ad Delivery Server Maintenance
Completed - The scheduled maintenance has been completed.
Nov 4, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 15:00 UTC
Scheduled - A software maintenance will take place on Wednesday, November 4th, 2026 from 15:00 to 17:00 UTC.

We are rolling out an improvement to how Programmatic Guaranteed (PG) deals and Reach Extension are handled across our publisher network by removing some internal constraints.

Please note that there should be no interruptions to ad-serving or reporting data collection during this maintenance.

Best Regards,
Your Triton Digital Team
Nov 3, 14:10 UTC

Nov 3, 2026

TAP Forecasting Site Unavailable
Resolved - The TAP Forecasting site is now accessible, and the issue has been resolved. We apologize for the inconvenience and appreciate your patience.
Nov 3, 01:38 UTC
Investigating - We are currently experiencing an issue with the TAP Forecasting site that is preventing users from accessing the platform.

Our technical team has been notified and is actively investigating the issue. We apologize for the inconvenience and will provide further updates as more information becomes available.
Nov 3, 00:57 UTC

Nov 2, 2026

TAP Explore Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 2, 19:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 19:10 UTC
Scheduled - The update has been postponed and will be shared at a later date.
Thank you.
Nov 2, 19:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 19:00 UTC
Scheduled - This maintenance introduces the following changes:

New Filters/Dimensions now available in Impressions, Impression-Hourly and Sell-Thru-Rate report types:
- Content Media Type.
- Content Delivery type
- Creative Media Type (not available in Sell-Thru-Rate)
- User Agent

If you have any questions, please contact us by submitting a support ticket.
Best regards,

Your Triton Digital Team
Nov 2, 16:57 UTC

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Manadge: Data processing delays
Resolved - Mitigation measures have been applied, all data has been processed and data services are back to normal operating parameters. All data is now up to date in Manadge
This incident is considered resolved.
Oct 29, 21:14 UTC
Investigating - We are currently investigating a data processing delay in our Manadge UI. At the moment Manadge is 10 hours behind our normal data delays.
Note that no data loss has been experienced as part of this incident.
More information to come.
Oct 29, 16:57 UTC
TAP Explore Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 18:00 UTC
Scheduled - This maintenance introduces the following change:

The new dimension "Flight Priority" is now available in the following reports:
- Impressions
- Impressions-Hourly

If you have any questions, please contact us by submitting a support ticket.
Best regards,

Your Triton Digital Team
Oct 29, 15:11 UTC
TAP Explore Reporting Issue
Resolved - This incident is considered resolved.
Oct 29, 16:53 UTC
Monitoring - A fix has been applied. Users should no longer see the UI error.
We will be monitoring the situation closely.
Oct 28, 14:52 UTC
Investigating - We are currently experiencing a partial issue with TAP Explore affecting certain functionalities, including filtering reports by Flight ID and Campaign ID. Users may encounter the error message "There were errors loading data from GraphQL" when using these features.

Our technical team is actively investigating the issue.
Oct 28, 03:13 UTC
[Avails API / Forecasting] Avails API maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 14:00 UTC
Scheduled - A software maintenance and deployment will take place on Thursday, October 29th at 14:00 UTC.

This update introduces the following changes:
- Backend improvements to Reach Extension endpoint forecasting calculation

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Oct 26, 15:14 UTC
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