All Systems Operational
Streaming Platform Operational
Podcast Operational
Live Streaming Operational
Advertising Platform Operational
Ad Delivery Operational
Tap Reporting Operational
Tap UI Operational
Tap Reporting - Inventory Availability Forecasting Operational
Measurement Platform Operational
Data Collection Services Operational
Webcast Metrics Operational
Webcast Metrics Local Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Webcast Metrics maintenance for 2017-06-26 10AM EDT Jun 27, 14:00-16:00 UTC
SCHEDULED
A planned software release will take place on 2017-06-27 at 10AM EDT (2PM UTC).

This update introduces the following features and enhancements:
- MRC Accreditation information on Audience Overview

This update affects the following components:
- Webcast Metrics
Posted on Jun 21, 18:58 UTC
MTL data center network maintenance for 10PM ET Aug 23, 02:00-06:00 UTC
SCHEDULED

A network maintenance at our MTL data center update will take place at 10PM EDT.

This update introduces the following features and enhancements:
- Fix firmware bugs on Dell network equipment

This update affects the following components:
- Live streaming
- a2x delivery
- Webcast metrics UI

We anticipate less than 10 minutes of downtime.
Posted on Aug 18, 18:01 UTC
MTL data center network maintenance for 10PM ET (part 2) Aug 24, 02:00-06:00 UTC
SCHEDULED

A network maintenance at our MTL data center update will take place at 10PM EDT.

This update introduces the following features and enhancements:
- Fix firmware bugs on Dell network equipment

This update affects the following components:
- Live streaming
- a2x delivery
- Webcast metrics UI
- TAP ui
- TAP api

We anticipate less than 10 minutes of downtime.
Posted on Aug 18, 18:04 UTC
Past Incidents
Aug 20, 2017

No incidents reported today.

Aug 19, 2017

No incidents reported.

Aug 18, 2017

No incidents reported.

Aug 17, 2017
Ad Delivery Component Scheduled Maintenance with no downtime for 2017-08-16 at 9:00PM Eastern Time
Completed - The scheduled maintenance has been completed.
Aug 17, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 01:01 UTC
Scheduled - Dear TritonDigital Customer,

We are performing scheduled maintenance to one of the Ad Delivery component on Wednesday, August 16th, 2017 from 9:00PM EST to 11:00PM EST.

This maintenance purpose is the log processing enhancement

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.


If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your TritonDigitalTeam
Aug 14, 21:25 UTC
Aug 16, 2017

No incidents reported.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017
Ad Delivery Component Scheduled Maintenance with no downtime for 2017-08-09 at 9:00PM Eastern Time - Part 2
Completed - The scheduled maintenance has been completed.
Aug 10, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 01:01 UTC
Scheduled - Dear TritonDigital Customer,

We are performing scheduled maintenance to one of the Ad Delivery component on Tuesday, August 9th, 2017 from 9:00PM EST to 11:00PM EST.

This maintenance purpose is the log processing enhancement

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.


If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your TritonDigitalTeam
Aug 7, 18:05 UTC
Aug 9, 2017
Trouble Ticket System Issues
Resolved - Our ticketing vendor has resolved this issue. We have verified this situation no longer is impacting our Ticketing system.
Aug 9, 20:04 UTC
Update - Trouble ticket emails are still impacted by this issue. Our ticketing system vendor is investigating this issue, we will continue to update you as we develop further information.
Aug 9, 19:24 UTC
Investigating - We are currently investigating an issue with our Trouble Ticket system, you may not receive an immediate reply to your submissions.
If you have a Stream Down emergency please call us on our regular line: 866-448-4037 option #1

We will update this report as we develop more information.
Aug 9, 18:24 UTC
Ad Delivery Component Scheduled Maintenance with no downtime for 2017-08-08 at 9:00PM Eastern Time - Part 1
Completed - The scheduled maintenance has been completed.
Aug 9, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 01:00 UTC
Scheduled - Dear TritonDigital Customer,

We are performing scheduled maintenance to one of the Ad Delivery component on Tuesday, August 8th, 2017 from 9:00PM EST to 11:00 PM EST.

This maintenance purpose is the log processing enhancement

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.


If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your TritonDigitalTeam
Aug 7, 18:04 UTC
Aug 8, 2017

No incidents reported.

Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.

← Incident History Powered by StatusPage