All Systems Operational
Streaming Platform Operational
Podcast   Operational
Live Streaming   Operational
Advertising Platform Operational
Ad Delivery   Operational
Tap Reporting   Operational
Tap UI   Operational
Tap Reporting - Inventory Availability Forecasting   Operational
Measurement Platform Operational
Data Collection Services (LT / LC)   ? Operational
Webcast Metrics   Operational
Webcast Metrics Local   Operational
Podcast Metrics   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Podcasting/Streaming Platform Maintenance (Paris Site) on 2018-07-30 @3PM EDT to 2018-08-02 @3PM EDT Jul 30, 19:00 - Aug 2, 19:00 UTC
A planned network/server maintenance will take place on 2018-07-30 @3PM EDT to 2018-08-02 @3PM EDT

This maintenance will upgrade the network and server capacity in our Paris site.

Podcasting platform will not be affected.
Streaming platform might see some brief interruptions of service when encoders are switched to a backup site.
Posted on Jul 20, 19:09 UTC
Past Incidents
Jul 21, 2018

No incidents reported today.

Jul 20, 2018

No incidents reported.

Jul 19, 2018
Webcast Metrics maintenance for 2018-07-19 AM
Completed - The scheduled maintenance has been completed.
Jul 19, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 13:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 18, 00:46 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 18, 00:45 UTC
Scheduled - SCHEDULED
A required maintenance update will take place on 2018-07-19 AM EDT.
This update introduces the following changes:
- Sunset of Flash service for Listener Tracking

The following components will be updated:
Listener Tracking API Front End servers

We do not expect any downtime or problems.
Jul 18, 00:44 UTC
Comcast outage, Eastern US and Canada
Resolved - This incident has been resolved.
Jul 19, 10:30 UTC
Investigating - We are receiving reports of streaming issues from across the Eastern US and Canada. We have found that there is a major Comcast outage being reported that is adversly impacting many end users in that area. This issue can be monitored at: http://downdetector.com/status/comcast-xfinity and we are in touch with our providers to ensurre that everything possible is being done.
Jun 29, 17:26 UTC
Jul 18, 2018
TAP maintenance for 2018-07-17 at 9:00PM EST
Completed - The scheduled maintenance has been completed.
Jul 18, 02:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 01:00 UTC
Scheduled - SCHEDULED
A planned software release will take place on 2018-07-17 at 9PM EDT.

This update introduces the following features and enhancements:
- Media Buying API: allow to create campaign with geo targeting
- TAP UI: New report for proof of performance for campaign with segments

The following components will be updated:
- TAP UI
- MB-API

Ad delivery will not be affected.
Jul 16, 15:17 UTC
Jul 17, 2018
Outage identified in Listerner Tracking service
Resolved - We have resolved the issue with the Listener Tracking system.
Jul 17, 19:24 UTC
Investigating - We are experiencing an outage at the level of our front-end Listerner Tracking servers. This is impacting some incoming LT traffic at this point. We are working towards remediating the issue and restoring the service asap as well as analysing the root cause.
Jul 3, 18:51 UTC
Ad Delivery maintenance for 2018-07-16 at 9:00PM EST
Completed - The scheduled maintenance has been completed.
Jul 17, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 01:01 UTC
Scheduled - This maintenance brings:
- Brand capping on Yield-Op: reduce the five-minute time restriction between ads of the same brand to a 2 minutes time restriction.

The Brand capping can be managed from the Yield-Op UI via the Configuration page.

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Jul 13, 18:09 UTC
Jul 16, 2018
Podcasting Platform maintenance for 2018-07-16 @8AM to 4PM EDT
Completed - The scheduled maintenance has been completed.
Jul 16, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 12:00 UTC
Scheduled - A planned software release will take place on 2018-07-16 @8AM to 4PM EDT

This release introduces the following enhancements:
- Fix for MP3 chapter support
- Enhancements to forecasting for partial downloads
- Other minor bug fixes and performance improvements

This release will be deployed to 10% of our podcasting servers.

Podcasting service will not be affected.
Jul 13, 14:08 UTC
Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018
Ad Delivery maintenance for 2018-07-09 at 9:00PM EST
Completed - The scheduled maintenance has been completed.
Jul 10, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 01:00 UTC
Scheduled - This maintenance brings:
- Optimization in the ad platform regarding response time when requesting ads when a listener connect

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Jul 6, 19:56 UTC
Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

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