Monitoring - We have detected a delay in processing Average/Concurrent listener data. A resolution is already in place and we are monitoring the results.
Apr 16, 15:29 UTC
Streaming Platform Operational
Podcast Operational
Live Streaming Operational
Advertising Platform Operational
90 days ago
100.0 % uptime
Today
Ad Delivery Operational
Media Buying API ? Operational
90 days ago
100.0 % uptime
Today
Tap Reporting Operational
Tap UI Operational
Tap Reporting - Inventory Availability Forecasting Operational
Yield-Op Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Yield-Op UI Operational
90 days ago
100.0 % uptime
Today
Yield-Op analytics Dashboard (Metamarkets) Operational
90 days ago
100.0 % uptime
Today
Impressions and 3rd party Trackers Operational
90 days ago
100.0 % uptime
Today
Measurement Platform Degraded Performance
Data Collection Services (LT / LC) ? Operational
Webcast Metrics Degraded Performance
Webcast Metrics Local Operational
Podcast Metrics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Scheduled - Latest Updates within the Tap Ad Server
Effective tomorrow, May 3rd, we will be decommissioning the legacy Inventory Availability report within the Tap Ad Server. Moving forward, you will no longer have to navigate between two availability reporting tools when you have multiple delivery methods in your network portfolio.

There are a number of benefits that come with the new availability reporting tool within Tap. For starters, it enables you to choose your forecasting criteria, and parse your results into various dimensions including Station, DMA, and device.

In addition, the information provided around contending flights is increasingly detailed, inclusive of the number of impressions that were booked and delivered for each contending flight, the number of impressions contending within the selected criteria (filters), how well each contending flight is pacing, and more.

Additional New Features
Ad Duration:
Query setting
If a CPM-based query without an ad duration is selected, the query will be based on past impression delivery. When an ad duration is selected, the engine will sum all the past ad delivery durations, and divide that number by the ad duration selected to obtain total inventory forecasted
CPS-based queries now have a default ad duration of 30 seconds

Custom Daypart:
Filter only
Found within the Daypart filter
Adjacent time slot only
To select non adjacent days, first select all days with appropriate time slots, then click on the day(s) which needs to be removed

Market:
Filter only
Under the Station filter: New tab for Market.
It’s an ‘either or’ choice (either markets or stations, but not both)
Market is defined by the entry in the Admin Zone on Broadcaster, Sub-Broadcaster, or Market
Intuitive search

Pricing Model
Query setting
Allows for either impression forecast or spot forecast
Changing from one to the other will start a brand new query (the previous query will not be saved)

Spots
When the CPS pricing model is selected, only market or station and day part are available in filters, and only market or station are available in the split



Effective
May 3rd, 2019
May 3, 11:44 UTC
Past Incidents
May 20, 2019

No incidents reported today.

May 19, 2019
Completed - The scheduled maintenance has been completed.
May 19, 04:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 02:01 UTC
Scheduled - Sunday, 19 May 2019, at 0200 UTC to 0400, we will be performing an emergency maintenance on our Montreal datacenter network.

There will be very brief interruptions to the networks involved, so we will be shifting traffic to our other facilities to reduce this impact. During this time, you may receive alerts for streaming issues as the alerting system network is part of the work to be performed.

If you have any concerns or issues after this maintenance window, please contact our Technical Support team via an email to supportdesk@tritondigital.com
May 16, 21:28 UTC
May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019
Completed - The scheduled maintenance has been completed.
May 16, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 17:00 UTC
Scheduled - A planned software maintenance will take place on 2019-05-16 at 1.00 pm EDT.

This update introduces the following new feature:
Ability for publishers to edit packages opt-in rules

Please note that there is no interruption to Yield-Op UI, ad-serving or reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
May 16, 15:47 UTC
Resolved - This incident has been resolved.
May 16, 06:19 UTC
Identified - We have identified an issue with network connections to our Lisboa - Renascença servers. We are resolving with Renascença to check with their provider.
May 16, 03:39 UTC
Completed - The scheduled maintenance has been completed.
May 16, 05:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 03:00 UTC
Scheduled - Tonight, 16 May 2019, at 0300 UTC to 0400, we will be performing an emergency maintenance on our Montreal datacenter network.

There will be very brief interruptions to the networks involved, so we will be shifting traffic to our other facilities to reduce this impact. During this time, you may receive alerts for streaming issues as the alerting system network is part of the work to be performed.

If you have any concerns or issues after this maintenance window, please contact our Technical Support team via an email to supportdesk@tritondigital.com
May 15, 15:29 UTC
May 15, 2019
Completed - The scheduled maintenance has been completed.
May 15, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 12:00 UTC
Scheduled - A planned software release will take place on 2019-05-13 @8AM EST to 2019-05-15 @4PM EST

This update introduces the following features and enhancements:
- HLS metadata support (in-playlist)
- Monitoring and logging enhancements

This release will be deployed to 50% of the streaming servers in our platform.

Streaming service will not be affected.
May 10, 19:04 UTC
May 14, 2019
Resolved - This incident has been resolved.
May 14, 18:19 UTC
Monitoring - The situation has been stabilized. We are monitoring this issue. More details to follow.
May 13, 16:02 UTC
Investigating - We are currently investigating latency from our advertising servers in the MTL data center. We have found that our ad servers are slower to respond than usual. More updates to follow.
May 13, 14:39 UTC
May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019
Completed - The scheduled maintenance has been completed.
May 10, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 01:00 UTC
Scheduled - A planned software release will take place on 2019-05-09 at 21:00 EDT

This update introduces the following features and enhancements:
- Performance improvements


The following components will be updated:
- TAP-UI

Ad delivery will not be affected.
May 9, 19:29 UTC
May 9, 2019
Completed - The scheduled maintenance has been completed.
May 9, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 12:00 UTC
Scheduled - A planned software release will take place on 2019-05-08 @8AM EST to 2019-05-09 @4PM EST

This update introduces the following features and enhancements:
- HLS metadata support (in-playlist)
- Monitoring and logging enhancements

This release will be deployed to 10% of the streaming servers in our platform.

Streaming service will not be affected.
May 7, 15:13 UTC
Resolved - We are now marking this issue as resolved.
May 9, 16:20 UTC
Monitoring - Our teams have implemented a fix to this situation, the station selector module is again visible. We are now monitoring the solution.
May 9, 12:08 UTC
Investigating - Currently, the Station assignment in existing Flights are unavailable. We are investigating the matter.
May 9, 08:50 UTC
Completed - The scheduled maintenance has been completed.
May 9, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 14:00 UTC
Scheduled - A planned software maintenance will take place on 2019-05-09 at 10.00 am EDT.

This update introduces the following enhancement:
In Ad quality, Open Marketplace, Deals pages:
- Display targeting in tables, in order to provide more visibly on the configuration


Please note that there is no interruption to Yield-Op UI, ad-serving or reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
May 8, 19:34 UTC
Completed - The scheduled maintenance has been completed.
May 9, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 01:00 UTC
Scheduled - A planned software release will take place on 2019-05-08 at 21:15 EDT

This update introduces the following features and enhancements:
- Performance improvements


The following components will be updated:
- TAP-UI
- MB-API

Ad delivery will not be affected.
May 7, 20:25 UTC
May 7, 2019
Completed - The scheduled maintenance has been completed.
May 7, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 01:15 UTC
Scheduled - A planned software release will take place on 2019-05-06 at 21:15 EDT

This update introduces the following features and enhancements:
- Performance improvements


The following components will be updated:
- TAP-UI
- MB-API

Ad delivery will not be affected.
May 6, 18:21 UTC
May 6, 2019
Completed - The scheduled maintenance has been completed.
May 6, 17:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 16:00 UTC
Scheduled - Yield-Op SSP Customers,

At Triton Digital, we remain committed to partnering with the best in the industry to continuously connect digital audio Supply and Demand sources.

With this in mind, we are reaching out to inform you that we recently added a number of new, industry-leading DSPs within Yield-Op that are ready and waiting to be enabled, should you wish to work with them.

As a next step, we encourage you to log into your Yield-Op Configuration page (https://yield-op.tritondigital.com/publisher/configuration), review the list of available Demand partners, and activate each that you wish to use by sliding the switch to the right.

Once you complete the activation process, auction requests will be sent to activated demand partners according to the Open Marketplace settings, direct deals, and/or packages that you opt-in to.

If you require assistance with the activation process, or prefer that we activate a Demand partner on your behalf, simply reach out to your Client Relations Manager direct, or send a request through our support desk via a2xsupport@tritondigital.com and we will be happy to help.

Sincerely,
Triton Digital
May 6, 12:41 UTC