Identified - We have disabled Facebook Connect and the v4 players are now loading properly again. We will continue to monitor the players.
Oct 6, 21:09 UTC
Investigating - We are investigating in issue with the Triton V4 players that are not fully loading. This might be related to Facebook and we are investigating further.
Oct 6, 20:31 UTC
Streaming Platform Operational
Podcast   Operational
Live Streaming   Operational
Advertising Platform Operational
Ad Delivery   Operational
Tap Reporting   Operational
Tap UI   Operational
Tap Reporting - Inventory Availability Forecasting   Operational
Measurement Platform Operational
Data Collection Services   Operational
Webcast Metrics   Operational
Webcast Metrics Local   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 18, 2017
Completed - The scheduled maintenance has been completed.
Oct 18, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 02:00 UTC
Scheduled - A network maintenance at our MTL data center update will take place at 10PM EDT.

This update introduces the following features and enhancements:
- Improvement of the network configurations

This update affects the following components:
- Live streaming
- a2x delivery
- Webcast metrics UI
- TAP ui
- TAP api
We anticipate less than 10 minutes of downtime.
Oct 13, 19:51 UTC
Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017
Completed - The scheduled maintenance has been completed.
Oct 11, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 12:00 UTC
Scheduled - SCHEDULED
A planned software release will take place from 2017-10-10 @8AM to 2017-10-11 @4PM EDT

This update introduces the following features and enhancements:
- Mitigation measure for iOS 11 pre-roll stitching issue (via support of Apple's proprietary X-Playback-Session-Id header)
- Bug fix for some transcodings getting stuck in processing stage

The following components will be updated:
- Podcast Server

Podcast Delivery will not be affected.
Oct 6, 15:03 UTC
Completed - The scheduled maintenance has been completed.
Oct 11, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 00:30 UTC
Scheduled - Dear TritonDigital Customer,
An Emergency maintenance will take place at 8h30 PM EDT to 9h30 PM EDT.

This maintenance purpose is to fix an availibility forecasting issue.

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
Tap Availibility Forecasting will be briefly unavailable while the service will restart

Best Regards,
Your TritonDigitalTeam
Oct 10, 21:01 UTC
Oct 10, 2017
Completed - The scheduled maintenance has been completed.
Oct 10, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 19:30 UTC
Scheduled - SCHEDULED
A maintenance update will take place for 2017-10-10 @3h30PM EDT.

This update introduces the following features and enhancements:
- Optimization for load balancing of ad servers across podcast servers

The following components will be updated:
- Server Provisioning Back-End Service

Podcasting Service will not be affected.
Oct 10, 19:18 UTC
Oct 9, 2017
Resolved - The Webcast Metrics service is now fixed and running at 100%. No data was lost during this time.
Oct 9, 18:00 UTC
Investigating - Investigating: Our WebcastMetrics service is running in a degraded mode.

The user interface doesn't allow some user to see their metrics.
Oct 9, 16:30 UTC
Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.

Oct 5, 2017
Completed - The scheduled maintenance has been completed.
Oct 5, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 01:01 UTC
Scheduled - Dear TritonDigital Customer,

We are performing a technical maintenance to one of the Ad Delivery component.
Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your TritonDigitalTeam
Oct 2, 14:50 UTC
Completed - The scheduled maintenance has been completed.
Oct 5, 01:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 01:01 UTC
Scheduled - A planned software release will take place tomorrow at 9:00PM EST/EDT.

The changes we expect to introduce are the following:
- Podcast sponsorship support
- Adding usage metrics

These issues and fixes will also be part of the delivery
- INV-2292: Creative upload error

The components impacted will be as follows:
- Ad Delivery – (No impact)
- Tap Reporting – (Temporary unavailable)
- Tap UI – (Temporary unavailable)
Oct 4, 13:51 UTC
Oct 4, 2017
Completed - The scheduled maintenance has been completed.
Oct 4, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 01:00 UTC
Scheduled - Dear TritonDigital Customer,

We are performing a technical maintenance to one of the Ad Delivery component.
Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your TritonDigitalTeam
Oct 2, 14:49 UTC