All Systems Operational
Streaming Platform Operational
Podcast   Operational
Live Streaming   Operational
Advertising Platform Operational
Ad Delivery   Operational
Tap Reporting   Operational
Tap UI   Operational
Tap Reporting - Inventory Availability Forecasting   Operational
Measurement Platform Operational
Data Collection Services   Operational
Webcast Metrics   Operational
Webcast Metrics Local   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Ad Delivery Component Maintenance for [2017-09-26 at 9:00PM EDT] Sep 27, 01:00-01:30 UTC
This deploy will take place on a subset of Triton's ad delivery servers.

The changes we expect to introduce are the following:
- Podcast improvement
- Bugs fixes

The components impacted will be as follows:
- TAP UI (unavailable for 5 minutes)
- mb-api (unavailable for 5 minutes)
Posted on Sep 21, 15:31 UTC
Past Incidents
Sep 23, 2017

No incidents reported today.

Sep 22, 2017

No incidents reported.

Sep 21, 2017
a2x automated reporting service with partial data
Resolved - The a2x automated reporting issue is now resolved and fully operational. All data will be available in the a2x automated daily reports sent out tomorrow.
Sep 21, 19:25 UTC
Investigating - We are currently investigating an issue with the a2x automated reporting service which results in data partially missing in the automated reports. Please be assured, there is no data integrity issues, your data is safe and will be available later.
Sep 21, 13:18 UTC
Streaming Platform maintenance update will take place from 2017-09-18 @ 12PM to 2017-09-22 @ 4PM EDT
Completed - The scheduled maintenance has been completed.
Sep 21, 18:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 16:00 UTC
Scheduled - EMERGENCY
A maintenance update will take place from 2017-09-18 @ 12PM to 2017-09-22 @ 4PM EDT.

This update introduces the following features and enhancements:
- Fix for iOS 11/Safari live streaming
- Support for latitude/longitude-based geo-blocking via Secure Token

The following components will be updated:
- MediaGateway

Streaming services will not be affected.
Sep 18, 14:08 UTC
Triton Digital incident: Montreal minor network issue
A minor network issue occurred this morning at 9:10AM ET in our Montreal data center which resulted in a limited amount of streams being rerouted within our Content Delivery Network (CDN). These streams might have experienced a very brief interruption at that time.
Sep 21, 15:41 UTC
Sep 20, 2017

No incidents reported.

Sep 19, 2017
Usage and Billing Report in TAP Time out
Resolved - Usage and billing reports are working correctly
Sep 19, 18:25 UTC
Investigating - Usage and Billing reports in TAP UI may times out when reporting period is too large, or when too many data is being returned.
Sep 15, 18:38 UTC
Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017
Podcasting Platform Emergency Maintenance from 2017-09-13 @10AM to 2017-09-15 @12PM EDT
Completed - The scheduled maintenance has been completed.
Sep 15, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 14:00 UTC
Scheduled - EMERGENCY

An emergency software release will take place from 2017-09-13 @10AM to 2017-09-15 @12PM EDT.

This update introduces the following features and enhancements:
- Fix for some non-standard ID3 tags being stripped from stitched podcasts
- Minor stability fixes

This update affects the following components:
- MediaCaster

Podcasting services will not be affected.
Sep 12, 20:56 UTC
Ad Delivery Component Scheduled Maintenance with no downtime for 2017-09-14 at 9:00PM Eastern Time Edit
Completed - The scheduled maintenance has been completed.
Sep 15, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 01:00 UTC
Scheduled - Dear TritonDigital Customer,

We are performing a technical maintenance to one of the Ad Delivery component on September 14th, 2017 from 9:00PM EST to 11:00 PM EDT.
Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your TritonDigitalTeam
Sep 12, 17:48 UTC
Sep 14, 2017
Ad Delivery Component Scheduled Maintenance with no downtime for 2017-09-13 at 9:00PM Eastern Time
Completed - The scheduled maintenance has been completed.
Sep 14, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 01:00 UTC
Scheduled - Dear TritonDigital Customer,

We are performing a technical maintenance to one of the Ad Delivery component on September 13th, 2017 from 9:00PM EST to 11:00 PM EDT.
Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your TritonDigitalTeam
Sep 12, 17:47 UTC
Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017

No incidents reported.

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