All Systems Operational
Content Delivery Operational
90 days ago
99.93 % uptime
Today
Podcast Operational
90 days ago
99.97 % uptime
Today
Live Streaming Operational
90 days ago
99.89 % uptime
Today
Advertising Platform Operational
90 days ago
99.99 % uptime
Today
Ad Delivery Operational
Media Buying API ? Operational
90 days ago
100.0 % uptime
Today
Tap Explore Operational
Tap Reporting Operational
Tap UI Operational
Tap Reporting - Inventory Availability Forecasting Operational
Yield-Op Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Yield-Op UI Operational
90 days ago
99.94 % uptime
Today
Yield-Op analytics Dashboard (Metamarkets) Operational
90 days ago
100.0 % uptime
Today
Impressions and 3rd party Trackers Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Yield-Op Datawarehouse Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Live Ad Delivery Operational
90 days ago
100.0 % uptime
Today
OMS Proxy Operational
90 days ago
100.0 % uptime
Today
Metrics-API Operational
90 days ago
100.0 % uptime
Today
Measurement Platform Operational
Data Collection Services (LT / LC) ? Operational
Webcast Metrics Operational
Webcast Metrics Local Operational
Webcast Metrics Reporting Operational
Podcast Metrics Operational
Podcast Metrics Reporting Operational
Omny Studio Operational
90 days ago
99.98 % uptime
Today
Management Portal ? Operational
90 days ago
99.99 % uptime
Today
Management API Operational
90 days ago
99.99 % uptime
Today
Omny.fm publishing ? Operational
90 days ago
99.99 % uptime
Today
Omny Campaign Manager Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
This update introduces the following features and improvements:
- Server-side transcoding
- Player Authentication

Streaming servers will be upgraded outside business hours in their respective regions:
- North America (East Coast): 23h-9h UTC
- North America (West Coast): 1h-9h UTC
- Europe: 19h-3h UTC
- Asia: 13h-20h UTC

Streaming service availability will not be affected, but some long-duration listener sessions (>2h) might get disconnected.
Posted on Jul 29, 14:38 UTC
This update introduces the following features and improvements:
- Server-side transcoding
- Player Authentication

Streaming servers will be upgraded outside business hours in their respective regions:
- North America (East Coast): 23h-9h UTC
- North America (West Coast): 1h-9h UTC
- Europe: 19h-3h UTC
- Asia: 13h-20h UTC

Streaming service availability will not be affected, but some long-duration listener sessions (>2h) might get disconnected.
Posted on Jul 29, 14:39 UTC
Past Incidents
Aug 7, 2020
Completed - The scheduled maintenance has been completed.
Aug 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 11:00 UTC
Scheduled - This update introduces the following features and improvements:
- Server-side transcoding
- Player Authentication

Streaming servers will be upgraded outside business hours in their respective regions:
- North America (East Coast): 23h-9h UTC
- North America (West Coast): 1h-9h UTC
- Europe: 19h-3h UTC
- Asia: 13h-20h UTC

Streaming service availability will not be affected, but some long-duration listener sessions (>2h) might get disconnected.
Jul 29, 14:35 UTC
Aug 6, 2020
Resolved - This incident has been resolved.
Aug 6, 18:14 UTC
Monitoring - We have identified the root cause of this issue and are monitoring this situation.
Aug 5, 12:52 UTC
Identified - We have identified an issue impacting podcast delivery in South America.
Aug 5, 00:10 UTC
Resolved - This incident has been resolved.
Aug 6, 13:41 UTC
Investigating - We are currently investigating an issue impacting certain customers where it is currently not possible to add new dayparts to an existing flight. We're investigating and will follow with more information. Ad delivery is not impacted.
Aug 5, 23:10 UTC
Completed - The scheduled maintenance has been completed.
Aug 6, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 08:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 5, 06:43 UTC
Aug 5, 2020
Completed - The scheduled maintenance has been completed.
Aug 5, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 11:00 UTC
Scheduled - This update introduces the following features and improvements:
- Increase podcast server throughput

Podcasting service will not be affected.
Jul 30, 19:26 UTC
Completed - The scheduled maintenance has been completed.
Aug 5, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 11:00 UTC
Scheduled - This update introduces the following features and improvements:
- Server-side transcoding
- Player Authentication

Streaming servers will be upgraded outside business hours in their respective regions:
- North America (East Coast): 23h-9h UTC
- North America (West Coast): 1h-9h UTC
- Europe: 19h-3h UTC
- Asia: 13h-20h UTC

Streaming service availability will not be affected, but some long-duration listener sessions (>2h) might get disconnected.
Jul 29, 14:33 UTC
Resolved - This incident has been resolved.
Aug 5, 08:06 UTC
Update - We are continuing to monitor for any further issues.
Aug 5, 03:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

We also acknowledge this may have caused false positive results from the Cuepoint Monitoring tool.
Aug 5, 02:40 UTC
Update - We are continuing to work on a fix for this issue.
Aug 5, 01:13 UTC
Update - Amended components impacted.
Aug 5, 01:12 UTC
Identified - We are currently investigating an issue where Podcasting TAP and OCM flights:
- Whether created or updated today after 23:24 UTC are not currently delivering
- Where the status was updated today after 23:24 UTC (ie: paused, archived , as fast as possible, etc) the updated status has not been taken into account.
Flight weight used for pacing is not updated as impressions delivered after 8.00 pm EDT are not taken into account for weight recalculation
Our teams have already identified a path forward and are working towards a resolution
Aug 5, 00:39 UTC
Aug 4, 2020
Aug 3, 2020
Completed - The scheduled maintenance has been completed.
Aug 3, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 11:00 UTC
Scheduled - This update introduces the following features and improvements:
- Increase podcast server throughput

Podcasting service will not be affected.
Jul 30, 19:25 UTC
Aug 2, 2020

No incidents reported.

Aug 1, 2020
Completed - The scheduled maintenance has been completed.
Aug 1, 04:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 31, 03:58 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 31, 03:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 11:00 UTC
Scheduled - This update introduces the following features and improvements:
- Server-side transcoding
- Player Authentication

Streaming servers will be upgraded outside business hours in their respective regions:
- North America (East Coast): 23h-9h UTC
- North America (West Coast): 1h-9h UTC
- Europe: 19h-3h UTC
- Asia: 13h-20h UTC

Streaming service availability will not be affected, but some long-duration listener sessions (>2h) might get disconnected.
Jul 29, 14:32 UTC
Jul 31, 2020
Resolved - This incident has been resolved.
Jul 31, 14:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 16:36 UTC
Investigating - We are investigating a network issue on our Ashburn datacenter.

The redundancy in place for our services should make this issue seamless and non impacting for end users.

More information will follow.

If you have any questions or concerns, please feel free to reach out by opening up a Support ticket.

Affected Regions: North America - East Coast

Best Regards,
Your Triton Digital Team
Jul 24, 15:33 UTC
Completed - The scheduled maintenance has been completed.
Jul 31, 07:30 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 31, 06:23 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 31, 06:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 05:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 31, 05:29 UTC
Scheduled - A network maintenance on Montreal Data Center will take place on Thursday July 30th at 20h EDT, the maintenance window is planned to run for 2 hours. This will impact our North American clients.

We will be performing necessary upgrades to our infrastructure to improve reliability.

Streaming and Podcasting might be affected

Our team will be monitoring the situation closely throughout the scheduled maintenance.
If you have any questions or concerns, please feel free to reach out by opening up a Support ticket.

Best Regards,
Your Triton Digital Team
Jul 31, 05:29 UTC
Completed - The scheduled maintenance has been completed.
Jul 31, 07:30 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 31, 06:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 00:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 23, 21:35 UTC
Scheduled - A network maintenance on Montreal Data Center will take place on Thursday July 30th at 20h EDT, the maintenance window is planned to run for 2 hours. This will impact our worldwide clients.

We will be performing necessary upgrades to our infrastructure to improve reliability.

We expect very brief downtime:
- on client facing interfaces related to Ad serving: Tap UI, Tap Explore, Tap Media Buying Api, OMS Proxy, Yield-Op UI, Omny Campaign Manager.
- on the component managing creative transcoding, therefore our ad delivery platform could experience delays or errors in uploading and transcoding newly scheduled ads.

The redundancy in place for our ad serving services should make this short downtime seamless and non impacting for end users.

Our team will be monitoring the situation closely throughout the scheduled maintenance.
If you have any questions or concerns, please feel free to reach out by opening up a Support ticket.

Best Regards,
Your Triton Digital Team
Jul 23, 20:46 UTC
Resolved - This incident has been resolved.
Jul 31, 07:23 UTC
Identified - There are some delays in processing recent analytics data for content served from the Triton delivery network, including customers on OCM and TAP.
Jul 31, 03:13 UTC
Completed - The scheduled maintenance has been completed.
Jul 31, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 00:00 UTC
Scheduled - A network maintenance on Montreal Data Center will take place on Thursday July 30th at 20h EDT, the maintenance window is planned to run for 2 hours. This will impact our North American clients.

We will be performing necessary upgrades to our infrastructure to improve reliability.

- Streaming service availability will not be affected, but some long-duration listener sessions (>2h) might get disconnected.
- Podcasting service will not be affected.

Our team will be monitoring the situation closely throughout the scheduled maintenance.
If you have any questions or concerns, please feel free to reach out by opening up a Support ticket.

Best Regards,
Your Triton Digital Team
Jul 24, 13:42 UTC
Jul 30, 2020
Completed - The scheduled maintenance has been completed.
Jul 30, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 08:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 30, 06:39 UTC
Jul 29, 2020
Resolved - This issue has now been resolved
Jul 29, 06:28 UTC
Identified - We’ve been made aware of an issue with the Omny-Headliner integration. It’s currently broken after the initial step of exporting a clip.

Headliner are aware and investigating, and we expect an overnight resolution.
Jul 29, 05:37 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 02:01 UTC
Scheduled - A network maintenance on Amsterdam2 datacenter will take place on July 29th which is expected to run for up to 2 hours in length.

One of our service providers will be performing an upgrade on a core network equipment.

There is an expected to be brief downtime for streaming services. The redundancy in place for our services should make this short downtime seamless and non impacting for end users.

Our team will be monitoring the situation closely throughout the scheduled maintenance.

If you have any questions or concerns, please feel free to reach out by opening up a Support ticket.

Affected Region: EUROPE

Best Regards,
Your Triton Digital Team
Jul 20, 14:07 UTC
Jul 28, 2020

No incidents reported.

Jul 27, 2020
Completed - The scheduled maintenance has been completed.
Jul 27, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 19:01 UTC
Scheduled - A planned infrastructure maintenance will take place on 27-07-2020 @3PM to 27-07-2020 @4PM EDT

This update introduces the following features and improvements:
- Open port 8000 for Icecast streams

Streaming servers will be upgraded outside business hours in their respective regions:
- North America (East Coast): 23h-9h UTC
- North America (West Coast): 1h-9h UTC
- Europe: 19h-3h UTC
- Asia: 13h-20h UTC

Streaming service availability will not be affected, but some long-duration listener sessions (>2h) might get disconnected.
Jul 22, 19:00 UTC
Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020