Live Analytics data showing low numbers in December

Incident Report for Triton Digital Platform Status

Resolved

This issue has been resolved.

Posted Jan 14, 2021 - 17:07 UTC

Monitoring

Our data team has reprocessed the monthly aggregates. All data sets are now complete. More information to follow.

Posted Jan 13, 2021 - 15:55 UTC

Update

Our data team has reprocessed weekly aggregates and is now moving to reprocess monthly aggregates. More information to follow.

Posted Jan 12, 2021 - 20:44 UTC

Identified

Our data team is currently working to reprocess data for weekly and monthly aggregates. More information to follow.

Posted Jan 11, 2021 - 18:50 UTC

Investigating

We are investigating an issue with our Live Analytics tool which might be showing lower than normal numbers in December for Weekly and Monthly reports. WCM data is unaffected. More information to follow.

Posted Jan 11, 2021 - 15:33 UTC

This incident affected: EMEA (Triton Console), AMERICAS (Triton Console), and APAC (Triton Console).