Live Streaming - Maintenance
Scheduled Maintenance Report for Triton Digital Platform Status
Completed
The scheduled maintenance has been completed.
Posted Jan 31, 2023 - 00:01 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 16, 2023 - 17:00 UTC
Scheduled
A DNS modification will take place between January 16th and January 30th 2023.
Streaming DNS infrastructure for our live streaming player services will be moved from a Triton managed solution to AWS Route 53 service. This important change will help us to use listener geo-localization and fast track domain name resolution to the closest data center running our player services. In some areas, it will save hundreds of milliseconds to get to the stream.

This modification will affect all the domain names serving all live radio stations :
- playerservices.streamtheworld.com
- eu-playerservices.streamtheworld.com
- ap-playerservices.streamtheworld.com
- nl-playerservices.streamtheworld.com

Those changes can't be done overnight on each region since this is setup as a worldwide service. In order to minimize potential listener impacts, we will transition only portion of traffic in 6 steps. The changes will be made during the day in North America Eastern Time zone so that our Infra and Operation teams can fully monitor if there are any impacts on listeners.

Our team will be monitoring the situation closely throughout the scheduled maintenance.
If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.

Best Regards,
Your Triton Digital Team
Posted Jan 10, 2023 - 21:03 UTC
This scheduled maintenance affected: APAC (South East & Pacific - Live Streaming Delivery, South - Live Streaming Delivery), AMERICAS (East - Live Streaming Delivery, West - Live Streaming Delivery), and EMEA (Live Streaming Delivery).