Triton Digital incident: Webcast Metrics Real Time issue

Incident Report for Triton Digital Platform Status

Resolved

This incident has been resolved.
Posted Nov 12, 2018 - 20:09 UTC

Investigating

Investigating: On the Webcast Metrics Real-Time page, the number of Concurrent Listeners is lower than expected for clients on Triton Streaming. The number doesn't reflect the reality. It looks like the problem started recently and we are looking at it. Unfortunately, the data will not be recoverable after we fix the problem.
Posted Nov 12, 2018 - 16:04 UTC
This incident affected: AMERICAS (Webcast Metrics API).