Podcast Metrics Video - Youtube Reporting API issue

Incident Report for Triton Digital Platform Status

Resolved

This incident has been resolved.

Posted May 19, 2026 - 12:54 UTC

Update

This incident is considered resolved.

Posted May 19, 2026 - 12:54 UTC

Identified

We have resolved the issue with our connection to Google's Youtube Reporting API. New video podcast data has been flowing properly since May 12th.
We are reprocessing missing data from April 28th to May 11th.
We will provide an update upon data being up to date when the reprocess is complete.

Posted May 14, 2026 - 13:37 UTC

Investigating

We have identified an issue with our connection to Google's Youtube Reporting API preventing us from gathering video podcast data. Users will not be able to see new data reported for April 28th onwards. There is a possibility that some clients will see incomplete data prior to April 28th as well.
We are in contact with Google to restore this functionality.
More information to come.

Posted Apr 29, 2026 - 15:58 UTC

This incident affected: EMEA (Podcast Metrics UI), AMERICAS (Podcast Metrics UI), and APAC (Podcast Metrics UI).