False positive Cuepoint alerts.
Incident Report for Triton Digital Platform Status
Resolved
This incident has been resolved.
Posted Jun 19, 2019 - 23:33 UTC
Monitoring
Issue has now been fixed, and cuepoints are both produced and consumed normally.
Posted Jun 19, 2019 - 20:18 UTC
Identified
The issue has been identified and a fix is being implemented
Posted Jun 19, 2019 - 19:26 UTC
Update
We are continuing to investigate this issue.
In addition to the cuepoint alerts being sent in error, the cuepoint status in Monitoring can show as being down (red) when we are receiving metadata.
Posted Jun 19, 2019 - 12:49 UTC
Investigating
We are currently investigating reports of a number of cuepoint alerts being received. More information will follow.
Posted Jun 18, 2019 - 19:44 UTC
This incident affected: AMERICAS (East - Live Streaming Delivery).
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